Unable to link affiliate to a coupon

  • Resolved etenmetlay

    (@etenmetlay)


    2 years ago

    I have several affiliates active in SliceWP. I created a couponcode in Marketing – Coupons. In the field ‘Affiliate name’ I try to link one of the affiliates to this couponcode, but I am not able to do so.
    The documentation states that I should type the name of the affiliate and select it once it shows up, but nothing happens when I type in something in the field ‘affiliate name’.

    How should I assign an affiliate to this coupon code?

    Running in Chrome

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author iova.mihai

    (@iovamihai)

    Hey @etenmetlay,

    Thank you for reaching out! I have just tested the functionality and on my end it seems to be working nicely.

    I’m not sure why it’s not working on your end though, but we’ll figure it out.

    In order for me to be able to debug this particular issue, I do need to ask for some private information. Considering that this is a public forum, can you please contact us privately (here: https://slicewp.com/contact/)?

    Once you reach out, I’ll get back to you as soon as possible.

    Thank you and best wishes,
    Mihai

    Thread Starter etenmetlay

    (@etenmetlay)

    Thank you Mihai,

    I just sent you the contact request.

    Greetings Wouter

    Thread Starter etenmetlay

    (@etenmetlay)

    Big fan of the fast response of Mihai and the great support and solution that is provided. Bought SliceWP because of the good reviews, especially with regard to the support, and they really did. Great support and great plugin!

    Thanks Mihai and team SliceWP!

    Plugin Author iova.mihai

    (@iovamihai)

    Hey @etenmetlay,

    Thank you so much for the kind words! Happy I was able to help you.

    Also, if it’s not too much to ask, can you please add your reply as a positive review for the plugin (here: https://www.ads-software.com/support/plugin/slicewp/reviews/)?

    This way other users will be able to discover your feedback easier.

    Thank you and best wishes,
    Mihai

Viewing 4 replies - 1 through 4 (of 4 total)
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