Unable to locate workspace

  • Resolved simbeckhampson

    (@simbeckhampson)


    2 years, 6 months ago

    Hi. After updating to 5.0.2 and activating the PHP Firewall I get the following server log error: “AIOS firewall error: unable to locate workspace”
    Any advise appreciated.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor Prashant Baldha

    (@pmbaldha)

    In the AIOS 5.0.2 version, we have implemented only 6G firewall rules in the PHP firewall system.
    Initially, you set up the PHP firewall system. At that time, there are no rules defined, so the AIOS firewall is logging the error: unable to locate workspace. In reality, It is not an error. It is just a log message. We will remove the error word from this text in a future release.

    To get rid of this log message, go to Admin Dashboard > WP Security > Firewall > 6G Blacklist Firewall Rules and press the “Save 5G/6G Firewall Settings” button without making any changes.

    Thank you for reaching out to us. ??

    Thread Starter simbeckhampson

    (@simbeckhampson)

    Many thanks for the swift reply. I have passed this note onto our dev-team.

    Plugin Contributor Prashant Baldha

    (@pmbaldha)

    @simbeckhampson I am debugging the issue deeply.

    Are you still getting the log message error: unable to locate workspace in your PHP log file?

    May I know if the folder /wp-content/uploads/aios/exists in your file manager?

    If you still facing the log message, Can you please deactivate and reactivate the AIOS plugin?

    Thank you.

    Thread Starter simbeckhampson

    (@simbeckhampson)

    >May I know if the folder /wp-content/uploads/aios exists in your file manager?
    Yes, it is there.

    >If you still facing the log message, Can you please deactivate and reactivate the AIOS plugin?
    Done, still facing the issue.

    Regards,
    Paul

    Plugin Contributor Prashant Baldha

    (@pmbaldha)

    Hello Paul,

    We have created a high-priority task to resolve the log message in our internal task management system. It doesn’t harm your site. We will work on the task. You will get the resolution in a future AIOS plugin release.

    Plugin Contributor Prashant Baldha

    (@pmbaldha)

    We have created a high-priority task to resolve the log message in our internal task management system. It doesn’t harm your site. We will work on the task. You will get the resolution in a future AIOS plugin release.

    Thread Starter simbeckhampson

    (@simbeckhampson)

    Thanks for the update.

    Plugin Contributor Prashant Baldha

    (@pmbaldha)

    We have found a scenario in which this log message can occur. We have tried to resolve the error in the AIOS 5.0.5 released version. Can you please upgrade the AIOS plugin and check whether you are facing the log message or now?

    Plugin Contributor Prashant Baldha

    (@pmbaldha)

    @simbeckhampson Is this log message logged continuously?

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Unable to locate workspace’ is closed to new replies.