• Hi there,

    I just updated from 3,9,2 to 4.1. Everything went fine. I got a message stating that the database would need to be backed up and that this may take longer. I clicked update and then it logged me out and asked me to log back in again. Now I am unable to. I have tried to reset the password numerous times but it doesn’t work.

    I get no error message, just hangs on the login screen and then does nothing.

    Any suggestions or advice greatly appreciated.

Viewing 15 replies - 1 through 15 (of 22 total)
  • Suggest that you do a manual update, details here:
    https://codex.www.ads-software.com/Upgrading_WordPress_-_Extended_Instructions

    Thread Starter Stinkybeads

    (@stinkybeads)

    Hi there Ross,

    Thanks for the contact. I followed the instructions to the letter but when I go to the upgrade.php link it only tells me that my web site cannot find this page. I cleared cookies from the browser, refreshed server files etc.

    I am at a loss as what to do.

    Any suggestions would be greatly appreciated.

    We need to enable debugging to gather more information. Please edit your wp-config.php file and comment out the WP_DEBUG line, and add these lines:

    error_reporting(E_ALL); ini_set('display_errors', 1);
        define( 'WP_DEBUG', true);

    Then tell us what the errors are when you access upgrade.php

    Thread Starter Stinkybeads

    (@stinkybeads)

    Hi Ross,

    I just got this message

    Notice: Constant WP_DEBUG already defined in /vhost/vhost16/t/e/r/terminalcheesecake.com/www/www/wp-config.php on line 96 Notice: Undefined property: EasyColumns::$use_custom in /vhost/vhost16/t/e/r/terminalcheesecake.com/www/www/wp-content/plugins/easy-columns/easy-columns.php on line 233

    Thread Starter Stinkybeads

    (@stinkybeads)

    Is it worth re-loading (importing) the back-up DB and then uploading the saved files?

    It indicates that there is a problem with the “Easy Columns” plugin.
    Access your website files using either FTP or your web hosting management file manager, and rename the directory for “Easy Columns” in “wp-content/plugins”
    This will disable the plugin. You will now be able to login etc.
    Check the support forum for the plugin, is there an update ? Re install it ?

    Your database is fine.
    When you have finished with debugging, be sure to remove the changes I told you to make in wp-config.php

    Thread Starter Stinkybeads

    (@stinkybeads)

    Hi there Ross,

    Thanks for the assistance. I’d already renamed the Easy columns plugin when I saw the de-bug notice but I am still unable to log in.

    Cleared down browser cache. Is it worth emptying the cache file in the wp-content folder on the server?

    ??

    Does the new debug notice reflect the plugins changed directory name?

    Thread Starter Stinkybeads

    (@stinkybeads)

    Hi Josh,

    This is the new message from de-bug. No mention of the plug-in at all.

    ‘Notice: Constant WP_DEBUG already defined in /vhost/vhost16/t/e/r/terminalcheesecake.com/www/www/wp-config.php on line 96’

    You have two occurrences of WP_DEBUG in your wp-config.php file.

    Remove one of them.

    Thread Starter Stinkybeads

    (@stinkybeads)

    I saw that also but there is no line 96 (unless it is hidden)

    I have the wp-config-sample file and the wp-config.file.

    The WP_DEBUG is commented out on the sample file and the code as advised above was added to the wp-config file.

    Is it possible that there are hidden lines on the wp-config file?

    I checked but there appears to be only 6 lines on wp-config :/

    There should be more than six lines on your wp-config.php file.

    Are you sure you’re looking at the correct file?

    and the code as advised above was added to the wp-config file

    Take out the code you added above to the wp-config.php file.

    Thread Starter Stinkybeads

    (@stinkybeads)

    I am looking at wp-config.php file and now that the code is removed there are only 4 lines of code.

    The file sits in the installation map along with index.php, wp-comments-post.php etc

    I’d download a fresh copy of WordPress… and compare the files.

    I mean.. your wp-config.php should have all your database login credentials… as well as the WordPress constants. There is simply no way it should be only 4 or 6 lines…

    Thread Starter Stinkybeads

    (@stinkybeads)

    The wp-config sample has 80 lines but there is just 4 on the wp-config.

    I d-loaded a fresh copy of wp this afternoon and have just compared the files, which until the installation happens is only a wp-config sample if I’m correct?

    Same number of lines as what sits on my current config-sample in live. The installation of this site was done by the hosting company.

Viewing 15 replies - 1 through 15 (of 22 total)
  • The topic ‘Unable to log in after 4.1 update’ is closed to new replies.