• I upgraded to 3.7.1 (across many versions — I had been on 3.1.1), and the website looks fine but now I am unable to log in. I enter my user name and password and it just reloads the log-in page minus my user name and password. I tried clearing cookies, I disabled plug-ins by re-labeling the plugins folder in FTP. Nothing has worked.

    The website is https://www.thejournalmag.org

    Any help greatly appreciated!

Viewing 14 replies - 16 through 29 (of 29 total)
  • Do you have a backup from before you updated everything?

    Thread Starter laurencbarret

    (@laurencbarret)

    Well, the original issue — the reason I decided to do the major upgrade from 3.1.1. to 3.7.1 — was that I couldn’t apply categories to posts. It just stopped working last week, and tags and categories are exceptionally important to the site. (It’s how we keep blog posts separate from our online issues, and from our homepage and in Twenty-Ten those are all treated the same.)

    So I upgraded in the hopes that that might fix it (which, in hindsight, was perhaps foolish) and that led to the log in problem, which led to me reverting to an older version of WordPress, and now to new problems with the old theme.

    So, basically, I can log in and see things but I still can’t apply categories to new or existing posts. When I hit “update” it just erases whatever I’ve checked.

    Yeah, I’d push the site back to the current version and then we can see what the underlying cause is and hopefully help you fix that.

    Thread Starter laurencbarret

    (@laurencbarret)

    I do have a full backup from before I upgraded. Should I restore from that? Or should I try to go back to 3.7?

    Was everything working on the backup you have? You could restore from that and then upgrade to the latest.

    Thread Starter laurencbarret

    (@laurencbarret)

    No, the backup was from after the categories stopped working. (I’m relatively new to tending to the website, and I think it’s been left to sort of…. degrade because no one has any idea how to fix it. Until I asked, no one knew what FTP or hosting was.)

    Thread Starter laurencbarret

    (@laurencbarret)

    Would it be better to do a fresh install?

    A fresh install would wipe everything out and pulling back in a backup with issues might just put you back to the situation you are in now. You could try talking to a WP expert directly. Don’t want to plug myself, but I’m available ??

    Don’t want to plug myself, but I’m available ??

    @manndtp – you’re being super helpful around here, but using these forums to solicit work in any way isn’t cool. So please keep any help on these forums – https://codex.www.ads-software.com/Forum_Welcome#Helping_Out

    @wpyogi Didn’t mean it to sound that way, hence the smiley face. Was just thinking I could help at no cost.

    Thanks for clarifying that :). As I’m sure you can understand, lots of people don’t have such good intentions so we’re kind of quick to jump on it. It’s really best to see if you can help on the forums – that way, the knowledge is kept and shared here too.

    I’d definitely make sure to contribute back the solution. I operate a site dedicated to provide free training for open source items, including WP ??

    My site has disappeared all i can see is

    Parse error: syntax error, unexpected ‘if’ (T_IF) in /home/evaet/public_html/wp-content/themes/rustik/functions/admin-hooks.php on line 83

    I can’t login https://www.evaetoile.co.uk/wp-admin/

    Please help ??

    Moderator t-p

    (@t-p)

    @eva_etoile,
    If you did not notice, this is a nine month old thread!

    To get full attention to your specific issue, my suggestion would be to start your own thread. Despite any similarity in symptoms, your issue is likely to be completely different because of possible differences in physical servers, accounts, hosts, plugins, theme, configurations, etc. To get the best attention to your specific issue as you deserve, please review how and where to post in this forum: https://codex.www.ads-software.com/Forum_Welcome#Where_To_Post

Viewing 14 replies - 16 through 29 (of 29 total)
  • The topic ‘Unable to log in after upgrading to 3.7.1’ is closed to new replies.