Unable to login after updating plugin and WordPress

  • Resolved supermurmeli

    (@supermurmeli)


    4 years, 5 months ago

    My client is facing an issue after updating their WordPress and WP Members plugin to latest versions.

    They have the custom login page enabled but after the update it seems that the login page is still force redirected to the custom login page but there’s no login form. Instead only the shortcode is displayed in plain article text.

    As a result we are unable to login even to the admin side as every attempt to login using ../wp-login.php is redirected to the malfunctioning custom login page.

    We’ve tried disabling all plugins – WP Members included – and we are still being redirected to the custom login page.

    Any suggestion on what to do to enable even the normal login? Or is there another fix that would make the shortcode render the login form properly?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Chad Butler

    (@cbutlerjr)

    Instead only the shortcode is displayed in plain article text.

    It is possible you are using an obsolete shortcode. Shortcodes with the tag [wp-members] were replaced quite a number of years ago, although they remained in the plugin. They were deprecated in version 3.1, and became fully obsolete in 3.3.

    See the following for a list of replacement shortcodes:
    https://rocketgeek.com/shortcodes/list-of-replacement-shortcodes/

    We’ve tried disabling all plugins – WP Members included – and we are still being redirected to the custom login page.

    Then it’s likely that your redirect is a custom code snippet. Look at your theme’s functions.php file (or wherever you save custom code snippets) and remove the redirect.

    Thread Starter supermurmeli

    (@supermurmeli)

    Looks like an issue with obsole shortcodes. Any idea if it’s possible to ‘fix’ it when not being able to login to WordPress? @cbutlerjr

    I’ll look through the functions.php but as I recall no such redirects were made at the time – only the plugin was used to specify the needed redirects. But it was loooong ago.

    EDIT: You were absolutely right! I found the redirect in the functions.php!

    Thanks for the quick reply!

    • This reply was modified 4 years, 5 months ago by supermurmeli.
    Thread Starter supermurmeli

    (@supermurmeli)

    Disabled the redirecting function in the functions.php and was able to login to admin. Then replaced the old shortcode with the new format and all is good again.

Viewing 3 replies - 1 through 3 (of 3 total)
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