Unable To Login As Student

  • Resolved thatdrumcorpsguy

    (@thatdrumcorpsguy)


    5 years, 7 months ago

    I can access all of my course material just fine when I’m logged in as an admin.

    I was able to “enroll” in a course, and I can see the student from the dashboard.

    However when I actually try to log in as that student, I just keep looping back to a login screen.

    It doesn’t show me as logged in, and I’m unsure how to fix this.

    
Wordpress
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Home Url: https://lmtgrowth2-35dc73.easywp.com
Site Url: https://lmtgrowth2-35dc73.easywp.com
Login Url: https://lmtgrowth2-35dc73.easywp.com/wp-login.php
Version: 5.2.2
Debug Mode: No
Debug Log: No
Debug Display: Yes
Locale: en_US
Multisite: No
Page For Posts: Not Set
Page On Front: Coming Soon (#167) [https://lmtgrowth2-35dc73.easywp.com/]
Permalink Structure: /%postname%/
Show On Front: page
Wp Cron: Yes

Settings
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Version: 3.33.2
Db Version: 3.33.2
Course Catalog: Course Catalog (#12) [https://lmtgrowth2-35dc73.easywp.com/courses/]
Membership Catalog: Membership Catalog (#13) [https://lmtgrowth2-35dc73.easywp.com/memberships/]
Student Dashboard: Dashboard (#15) [https://lmtgrowth2-35dc73.easywp.com/dashboard/]
Checkout Page: Confirm Your Enrollment (#14) [https://lmtgrowth2-35dc73.easywp.com/purchase/]
Course Catalog Per Page: 9
Course Catalog Sorting: menu_order,ASC
Membership Catalog Per Page: 9
Membership Catalog Sorting: menu_order
Site Membership: Not Set
Courses Endpoint: my-courses
Edit Endpoint: edit-account
Lost Password Endpoint: lost-password
Vouchers Endpoint: redeem-voucher
Autogenerate Username: yes
Password Strength Meter: yes
Minimum Password Strength: strong
Terms Required: no
Terms Page: Not Set
Checkout Names: required
Checkout Address: hidden
Checkout Phone: optional
Checkout Email Confirmation: yes
Open Registration: no
Registration Names: required
Registration Address: hidden
Registration Phone: hidden
Registration Voucher: optional
Registration Email Confirmation: no
Account Names: required
Account Address: hidden
Account Phone: optional
Account Email Confirmation: yes
Confirmation Endpoint: confirm-payment
Force Ssl Checkout: no
Country: US
Currency: USD
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Decimals: 2
Trim Zero Decimals: no
Recurring Payments: yes
Email From Address: [email protected]
Email From Name: Darryl Turner
Email Footer Text: 
Email Header Image: 
Cert Bg Width: 800
Cert Bg Height: 616
Cert Legacy Compat: no

Gateways
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Manual: Enabled
Manual Logging: 
Manual Order: 1

Server
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Mysql Version: 5.5.5
Php Curl: Yes
Php Default Timezone: UTC
Php Fsockopen: Yes
Php Max Input Vars: 3000
Php Max Upload Size: 512 MB
Php Memory Limit: 1073741824
Php Post Max Size: 512M
Php Soap: Yes
Php Suhosin: No
Php Time Limt: 300
Php Version: 7.3.0
Software: nginx/1.14.2
Wp Memory Limit: 128M

Browser
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HTTP USER AGENT: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/75.0.3770.142 Safari/537.36

Theme
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Name: Astra
Version: 1.8.7
Themeuri: https://wpastra.com/
Authoruri: https://wpastra.com/about/
Template: 
Child Theme: No
Llms Support: Yes

Plugins
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Astra Starter Sites: 1.3.17
Elementor: 2.6.7
LifterLMS: 3.33.2

Integrations
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BbPress: No
BuddyPress: No

Template Overrides
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    • This topic was modified 5 years, 7 months ago by Jan Dembowski.
    • This topic was modified 5 years, 7 months ago by Jan Dembowski. Reason: Formatting
Viewing 1 replies (of 1 total)

  • Hi @thatdrumcorpsguy,

    I apologize for the delay in response and I’m sorry you’re having this issue!

    First, I just want to recommend the User Switching plugin: https://www.ads-software.com/plugins/user-switching/ for testing. This makes it a bit easier for you as an admin to switch into a student account to see what they see when needed.

    To solve the looping however, I have a few questions to try and pinpoint the issue.

    Does it give you any warnings when it loops you back like missing password or unable to login? Also where are you trying to login as the student? From the student dashboard page: https://lmtgrowth2-35dc73.easywp.com/dashboard/ or a different login page? If you’re trying to login from a created page, can you link us that page so we can rule out any javascript errors or out of place settings?

    Let us know if you have any other questions!

    Thanks and take care,

Viewing 1 replies (of 1 total)
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