Unable to Login to Admin Dashboard

  • Resolved davidlawlor

    (@davidlawlor)


    1 year, 11 months ago

    Hi all,

    Firstly, I’ve had a search of the forums here & none of the solutions suggested worked. I’m unable to login to my WordPress Admin Dashboard. I keep getting the prompt that my password is wrong, when I know it’s correct.

    I’ve gone into the database & manually changed my password, and even when I try that it tells me it’s incorrect. I’ve absolutely no clue what to do now & I’m at the end of my tether! My site is running on a Ubuntu 20.04 virtual machine hosted on Azure, but I’m a complete novice (our IT manager has left & we haven’t replaced him yet, so it’s fallen to me!).

    Any help would be greatly appreciated.

    David

Viewing 7 replies - 1 through 7 (of 7 total)

  • When did the password start to fail?

    Do you remember if you have any security or firewall plugin installed?

    Thread Starter davidlawlor

    (@davidlawlor)

    I only noticed that it started to fail two weeks ago – I don’t often have to update the site, so I don’t often have to login. I’ve tried disabling every plugin manually & still get thrown the same error, I’ve also tried disabling custom themes & still the same.

    I only noticed that it started to fail two weeks ago

    Did you make any change before that? Custom code or WordPress update?

    Thread Starter davidlawlor

    (@davidlawlor)

    Did you make any change before that? Custom code or WordPress update?

    Nope, hadn’t changed anything. Before that, I probably hadn’t logged in in months.

    Can you check the server error log? Errors like this are logged. Check the error log on your server. If you can’t find the log, please contact your host.

    Meantime, enable wp_debug and wp_debug_log and after an error, look at wp-content/debug.log to see if anything gets logged there.

    Debugging in WordPress

    Thread Starter davidlawlor

    (@davidlawlor)

    Meantime, enable wp_debug and wp_debug_log and after an error, look at wp-content/debug.log to see if anything gets logged there.

    I can’t see a a debug log in wp-content, but when I enabled wp_debug and went to the website, I saw this at the top of the site:

    `Deprecated: Non-static method PNE_Settings::inject_meta() should not be called statically in /var/www/wordpress/wp-content/plugins/press-news-events/custom-post-type.php on line 26

    Deprecated: Non-static method PNE_Settings::auto_archive() should not be called statically in /var/www/wordpress/wp-content/plugins/press-news-events/custom-post-types/event.php on line 11

    Deprecated: Non-static method PNE_Settings::inject_meta() should not be called statically in /var/www/wordpress/wp-content/plugins/press-news-events/custom-post-type.php on line 26

    Deprecated: Non-static method PNE_Settings::inject_meta() should not be called statically in /var/www/wordpress/wp-content/plugins/press-news-events/custom-post-type.php on line 26

    Deprecated: Non-static method PNE_Settings::auto_archive() should not be called statically in /var/www/wordpress/wp-content/plugins/press-news-events/custom-post-type.php on line 39

    Deprecated: Non-static method PNE_Settings::auto_archive() should not be called statically in /var/www/wordpress/wp-content/plugins/press-news-events/custom-post-type.php on line 39

    Deprecated: Non-static method PNE_Settings::auto_archive() should not be called statically in /var/www/wordpress/wp-content/plugins/press-news-events/custom-post-type.php on line 39

    Deprecated: Function Elementor\DB::is_built_with_elementor is deprecated since version 3.2.0! Use Plugin::$instance->documents->get( $post_id )->is_built_with_elementor() instead. in /var/www/wordpress/wp-includes/functions.php on line 5383`

    Thanks again for all your help so far.

    Thread Starter davidlawlor

    (@davidlawlor)

    I found the server logs & managed to fix the problem (I think – it’s let me in, at least). Thank you so much for you advice/help!

Viewing 7 replies - 1 through 7 (of 7 total)
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