Unable to login to website

  • Resolved jersey-peeps

    (@jersey-peeps)


    10 years ago

    Hi I have tried logging into your website for support and am unable to do so using my details that I registered with you, when I first purchased premium modules??

    Even when typing in my username it states it is incorrect, also doesn’t register my email that was used??

    Can you explain why this is as I was about to purchase another module, but having second thoughts if my details have been deleted??

    https://www.ads-software.com/plugins/business-directory-plugin/

Viewing 1 replies (of 1 total)
  • Plugin Author Business Directory Plugin

    (@businessdirectoryplugin)

    Hi jersey peeps,

    Sorry you’re having issues here. Last year, we migrated the forum from our old software to our new one. Doing so caused all of the accounts to be lost, and it was a real mess.

    I apologize for the hassle on that–it would have been nicer if they would have a smoother transition from my old forum to the new one, but it didn’t work.

    You can recreate an account and ask questions on there, no problem.

    If you need access to the premium modules again, you can contact me directly. Please include your PayPal email used to purchase them: https://businessdirectoryplugin.com/contact/

Viewing 1 replies (of 1 total)
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