Unable to login to Wordfence Central with 2FA

  • Resolved Foaad

    (@foaaddigitoadcom)


    5 years, 1 month ago

    I have not logged in to Wordfence Central for a long time, and I have set up 2FA. My Google Authenticator on my phone does not show Wordfence among the rest of the 2FA-enabled sites, and I do not have any recovery number list either. Could you kindly help?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hey @foaaddigitoadcom,

    Can you please email [email protected] and share your Wordfence username along with the email associated with the account so we can take a look? Please include your WordPress username, and link to this thread. Finally, please update this thread in case we miss the email.

    Thanks,

    Gerroald

    How can we disable 2FA for the customer?
    I have tried using my admin login through Login Security options.

    Also 2FA is not enable for these customer roles but still while login its asking for OTP details. Could you please help.

    Hey @pankajkg,

    This seems to be a different issue than the OP is experiencing. Can you please start your own thread per the Forum Guidelines?

    In the meantime, do you have any other plugins that support Two-Factor? You might try disabling all other plugins to see if it helps.

    Please let us know what you find when you start the new thread. Feel free to reference me asking about this in this thread.

    Thanks,

    Gerroald

    WFGerroald

    (@wfgerald)

    Hey @foaaddigitoadcom,

    We haven’t heard back from you in a while, so I’ve gone ahead and marked this thread as resolved.

    Please feel free to open another thread if you’re still having issues with Wordfence.

    Thanks,

    Gerroald

Viewing 4 replies - 1 through 4 (of 4 total)
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