Unable to make it work

  • Resolved Laurick

    (@laurick78)


    5 years, 3 months ago

    I just installed the plugin from within the plugin manager.
    I did translate some sentences (in the backoffice plugin setup) and added one gift card but when trying from a client side, I’m unable to select gift card template on front end. Clicking a template option does nothing. I’m unable to proceed to Personalise, payment and overview tabs.
    It looks like another issue I found on this support forum but for me, the background color is fine.
    Can you help me please ?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Codemenschen

    (@codemenschen)

    Hello @laurick78,

    I saw the page, there is the issue because your theme CSS is conflicting with our plugin CSS.

    Please add below CSS code in the plugin settings > custom CSS tab.

    body #voucher-multistep-form.wizard>.content {float: none}

    Please let me know if you have any questions or any issue.

    [ Signature deleted ]

    • This reply was modified 5 years, 3 months ago by Jan Dembowski.
    Thread Starter Laurick

    (@laurick78)

    You rocks ! It’s working.
    Many thanks !!!

    Plugin Author Codemenschen

    (@codemenschen)

    Dear @laurick78,

    Thank?you?for using?our?gift voucher?plugin.?We?hope?you?are happy with?our?plugin.

    If you find our plugin to be helpful, please?https://www.ads-software.com/support/plugin/gift-voucher/reviews/ write a review?for our plugin! Reviews help us to not only improve our products and services but also to let others know that we care about delivering the best quality.

    We?really do appreciate having?you?as a customer, and?we?would like to say thank?you?for choosing?us.

    If?there is anything else?we?can do for?you, please do?not?hesitate to ask.?We?will happy to?help?you.

    [ Signature deleted ]

    • This reply was modified 5 years, 3 months ago by Jan Dembowski. Reason: Removed signature and ?filter=5 from review link
    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @codemenschen Don’t put ?filter=5 in your review links, it hides the non-5 star reviews from the person who uses that link and that’s not being completely honest. That’s not necessary as the stars default to 5 for all new reviews. The reviewer would manually need to change it to something other than 5 if they wanted to.

    I’ve removed that part and now they’ll see the actual reviews and not just the 5 star ones.

    Also lose the signature please. That’s not permitted either.

Viewing 4 replies - 1 through 4 (of 4 total)
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