Unable to Manage WooCommerce Integration!?

  • mehtuus

    (@mehtuus)


    2 years ago

    The SPOD plugin was causing errors to my site (I’m not the only one who experienced this). When an update to the plugin was released, it corrected that error issue, but it created another show stopping problem.

    The update took my existing WooCommerce integration which has ALL of my products and disconnected it from my store and a NEW WooCommerce integration was then connected to my store.

    As of this writing, this SPOD plugin has no way to functionally manage your WooCommerce integration. There is no way from within the WordPress SPOD plugin to manage keys, disconnect the integration, or anything else. There is only the button link that sends me to the SPOD website, where also, there is no way to functionally manage the WooCommerce integration. There is no way to disconnect or remove an integration without deleting your entire SPOD account!! This lack of ability is worthy of zero stars.

    Now, all my items are in the disconnected integration with no way to transfer them to the new connected integration, and no way to disconnect an integration from my store and reconnect to the other integration. This means I must recreate every single item from scratch. Will this happen again down the road?

    To top it off, SPOD has yet to respond to any of my multiple inquiries. Needless to say I am not pleased.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author spoddev2021

    (@spoddev2021)

    Hello @mehtuus,

    I’m sorry you are having some issues with WooCommerce and our SPOD App. Unfortunately, there seems to be some confusions. SPOD doesn’t allow any sort of managing WooCommerce, because we are 2 entirely different Apps. SPOD is simply a Plugin. We allow you to create products within our app and publish them to your WooCommerce products. Whenever you receive an order with at least one of our products, we will produce it for you.

    You can find all your created product in your SPOD App. Once you connect your Store and your SPOD App, you can select your products there and publish them again.

    If you want to remove the Store from your SPOD App, no need to delete the whole account. Simply head over to the SPOD App -> Integrations settings -> Delete Integration. You can then reconnect it whenever you are ready.

    If you have any more questions, feel free to reach out to us. We will be happy to help you.

    Sincerely, the SPOD Team

    @spoddev2021 I am having similar issues with integration, but specifically in that I have processed/paid for orders in WooCommerce that are not porting over to SPOD for printing. I have tried everything to get the integration to work and WooCommerce to send the orders to SPOD, with no luck. Any advice?

Viewing 2 replies - 1 through 2 (of 2 total)
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