Unable to migrate my website to new host

  • Resolved seasonticket4729

    (@seasonticket4729)


    2 years, 4 months ago

    I am trying to migrate my website using this plugin
    I have my backed up zip file, which can be extracted locally without any problems, folder has the necessary write permission , but I when try to import the file, the file is uploaded but when importing I get the following error. Any idea how to fix this?

    logs 

    11-12-2022 @ 10:58:36 - ---[ New import started at 2022-11-12 10:58:36 ] PHP Memory: , WP Memory: 256 B
11-12-2022 @ 10:58:36 - File fetched from the server, Import initiated....
11-12-2022 @ 10:58:36 - Database backup directory already exist.
11-12-2022 @ 10:58:36 - Old database backup directory removed.
11-12-2022 @ 10:58:36 - Using PclZip module for zip file extracton
11-12-2022 @ 10:58:36 - Cannot open /home/seasonti/public_html/wp/wp-content/webtoffee_migrations/local_file_1668250236_2022-10-18-02-32-11pm.zip for writing
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  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @seasonticket4729,

    Thanks for reaching out and we are sorry for the delayed response.

    Kindly make sure that the file local_file_1668250236_2022-10-18-02-32-11pm.zip already exists in the /wp-content/webtoffee_migrations/ folder and is not corrupted. If the issue persists, kindly get back to us via this link by sharing the WooCommerce system status report (WooCommerce>status>system status report).

Viewing 1 replies (of 1 total)
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