Unable to obtain a free licence

  • Resolved g2ady

    (@g2ady)


    2 years, 2 months ago

    When obtaining a free licence via the WordPress plugin we complete the email address and after a processing screen we see the following message:

    Registration failed to complete within the expected time period. Please try again.

    We’ve whitelisted the Wordfence IPs and we have many other installations on the same server that run Wordfence. Could you provide any assistance please?

Viewing 3 replies - 16 through 18 (of 18 total)
  • Anand15

    (@anand15)

    Hi! I have a same issue, please help me. Thank You!

    License registration just never works anymore.

    Just spins for 30 seconds then fails. Try again with multiple email addresses with the same result (message never arrives):

    We can’t determine if the message has been received by your mail server, but it might already be delivered. Delivery often occurs in less than a minute, but some mail servers may cause long delays. Please check your email for a registration message from Wordfence. If it has not arrived, you can try again with another address below.

    You’ve certainly succeeded in making the product unusable…

    FIXED by the SSL and Cloudflare suggestions above.

Viewing 3 replies - 16 through 18 (of 18 total)
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