• Resolved camaleaocong

    (@camaleaocong)


    Hi, I use your plugin a lot and it always worked very well, but now I went to transfer files from one site to a new one and I came across this image error, I can’t imagine what it could be, I’ve already adjusted the upload limits and memory, could anyone help?

    error message here: https://prntscr.com/1j19bw6

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Yani

    (@yaniiliev)

    It is likely an upload limit.

    Please read these this guide: How to Increase Maximum Upload File Size in WordPress

    The easiest way to figure out the problem is to request error logs from your hosting provider for your website, then examine them around the time when you tried to upload the file.
    You will see what limit you have encountered and increasing it will solve the issue.

    The settings in PHP that you likely need to adjust are:

    • upload_max_filesize – set this to a value > than your backup
    • post_max_size – set this to a value > than your backup
    • memory_limit – set this to a value > than your backup
    • max_execution_time – set this to 0 (infinite)
    Thread Starter camaleaocong

    (@camaleaocong)

    I tried using method 3 (wp-config.php) in the guide you passed and I still get the same error…
    https://prntscr.com/1jiz7sw

Viewing 2 replies - 1 through 2 (of 2 total)
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