• Resolved marco3253

    (@marco3253)


    Hello, first I paste the status code:


    ### WordPress Environment ###

    WordPress address (URL): https://pasticceriabianchigiovanni.it
    Site address (URL): https://pasticceriabianchigiovanni.it
    WC Version: 6.9.4
    REST API Version: ? 6.9.4
    WC Blocks Version: ? 8.3.3
    Action Scheduler Version: ? 3.4.0
    Log Directory Writable: ?
    WP Version: 6.0.2
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: it_IT
    External object cache: –

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 8.0.12
    PHP Post Max Size: 130 MB
    PHP Time Limit: 165
    PHP Max Input Vars: 16000
    cURL Version: 7.64.0
    OpenSSL/1.1.1n

    SUHOSIN Installed: –
    MySQL Version: 5.7.39-log
    Max Upload Size: 128 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?

    ### Database ###

    WC Database Version: 6.9.4
    WC Database Prefix: pabg_
    Dimensione totale database: 37.29MB
    Dimensione dati database: 34.59MB
    Dimensione indice database: 2.70MB
    pabg_woocommerce_sessions: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    pabg_woocommerce_api_keys: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    pabg_woocommerce_attribute_taxonomies: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    pabg_woocommerce_downloadable_product_permissions: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
    pabg_woocommerce_order_items: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    pabg_woocommerce_order_itemmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    pabg_woocommerce_tax_rates: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
    pabg_woocommerce_tax_rate_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    pabg_woocommerce_shipping_zones: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    pabg_woocommerce_shipping_zone_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    pabg_woocommerce_shipping_zone_methods: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    pabg_woocommerce_payment_tokens: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    pabg_woocommerce_payment_tokenmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    pabg_woocommerce_log: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    pabg_actionscheduler_actions: Dati: 0.05MB + indice: 0.11MB + motore InnoDB
    pabg_actionscheduler_claims: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    pabg_actionscheduler_groups: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    pabg_actionscheduler_logs: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    pabg_akeeba_common: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    pabg_ak_params: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    pabg_ak_profiles: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    pabg_ak_stats: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    pabg_ak_storage: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    pabg_ak_users: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    pabg_bv_activities_store: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    pabg_commentmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    pabg_comments: Dati: 0.02MB + indice: 0.09MB + motore InnoDB
    pabg_db7_forms: Dati: 0.05MB + indice: 0.00MB + motore InnoDB
    pabg_layerslider: Dati: 0.22MB + indice: 0.00MB + motore InnoDB
    pabg_layerslider_drafts: Dati: 0.22MB + indice: 0.02MB + motore InnoDB
    pabg_layerslider_revisions: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    pabg_links: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    pabg_options: Dati: 3.06MB + indice: 0.06MB + motore InnoDB
    pabg_postmeta: Dati: 7.33MB + indice: 0.19MB + motore InnoDB
    pabg_posts: Dati: 8.08MB + indice: 0.06MB + motore InnoDB
    pabg_termmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    pabg_terms: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    pabg_term_relationships: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    pabg_term_taxonomy: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    pabg_usermeta: Dati: 0.05MB + indice: 0.03MB + motore InnoDB
    pabg_users: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
    pabg_wc_admin_notes: Dati: 0.05MB + indice: 0.00MB + motore InnoDB
    pabg_wc_admin_note_actions: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    pabg_wc_category_lookup: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    pabg_wc_customer_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    pabg_wc_download_log: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    pabg_wc_order_coupon_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    pabg_wc_order_product_lookup: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
    pabg_wc_order_stats: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
    pabg_wc_order_tax_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    pabg_wc_product_attributes_lookup: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    pabg_wc_product_download_directories: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    pabg_wc_product_meta_lookup: Dati: 0.02MB + indice: 0.09MB + motore InnoDB
    pabg_wc_rate_limits: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    pabg_wc_reserved_stock: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    pabg_wc_tax_rate_classes: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    pabg_wc_webhooks: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    pabg_wfblockediplog: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    pabg_wfblocks7: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
    pabg_wfconfig: Dati: 0.45MB + indice: 0.00MB + motore InnoDB
    pabg_wfcrawlers: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    pabg_wffilechanges: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    pabg_wffilemods: Dati: 6.52MB + indice: 0.00MB + motore InnoDB
    pabg_wfhits: Dati: 2.02MB + indice: 0.25MB + motore InnoDB
    pabg_wfhoover: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    pabg_wfissues: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
    pabg_wfknownfilelist: Dati: 3.52MB + indice: 0.00MB + motore InnoDB
    pabg_wflivetraffichuman: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    pabg_wflocs: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    pabg_wflogins: Dati: 1.33MB + indice: 0.16MB + motore InnoDB
    pabg_wfls_2fa_secrets: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    pabg_wfls_settings: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    pabg_wfnotifications: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    pabg_wfpendingissues: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
    pabg_wfreversecache: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    pabg_wfsnipcache: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
    pabg_wfstatus: Dati: 0.13MB + indice: 0.11MB + motore InnoDB
    pabg_wftrafficrates: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    pabg_yoast_indexable: Dati: 0.14MB + indice: 0.09MB + motore InnoDB
    pabg_yoast_indexable_hierarchy: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
    pabg_yoast_migrations: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    pabg_yoast_primary_term: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    pabg_yoast_seo_links: Dati: 0.05MB + indice: 0.03MB + motore InnoDB

    ### Post Type Counts ###

    attachment: 149
    avia_framework_post: 10
    nav_menu_item: 5
    page: 15
    post: 1
    product: 2
    product_variation: 6
    revision: 153
    wpcf7_contact_form: 1

    ### Security ###

    Secure connection (HTTPS): ?
    Hide errors from visitors: ?

    ### Active Plugins (16) ###

    Adminimize: by Frank Bültge – 1.11.8
    Akeeba Backup Professional for WordPress: by Akeeba Ltd – 7.7.1
    Change wp-admin login: by Nuno Morais Sarmento – 1.1.0
    Contact Form 7: by Takayuki Miyoshi – 5.6.3
    Contact Form CFDB7: by Arshid – 1.2.6.4
    Flexible Checkout Fields: by WP Desk – 3.4.2
    Min and Max Quantity for WooCommerce: by BeRocket – 1.3.2.4
    TablePress Extension: Responsive Tables: by Tobias B?thge – 1.8
    TablePress: by Tobias B?thge – 1.14
    User Role Editor: by Vladimir Garagulya – 4.63.1
    WooCommerce Payments: by Automattic – 4.8.1
    WooCommerce PayPal Payments: by WooCommerce – 1.9.3
    WooCommerce: by Automattic – 6.9.4
    Wordfence Security: by Wordfence – 7.7.1
    Yoast SEO: by Team Yoast – 19.7.2
    WP Remote: by WP Remote – 4.82

    ### Inactive Plugins (1) ###

    Better Search Replace: by Delicious Brains – 1.4.1

    ### Must Use Plugins (1) ###

    akeeba-backup-coreupdate.php: by –

    ### Settings ###

    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: right_space
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: ?

    ### WC Pages ###

    Shop base: #493 – /negozio/
    Carrello: #494 – /carrello/
    Pagamento: #495 – /pagamento/
    Il mio account: #496 – /mio-account/
    Termini e condizioni: #476 – /condizioni-di-vendita/

    ### Theme ###

    Name: Enfold Child
    Version: 1.0
    Author URL: https://www.kriesi.at
    Child Theme: ?
    Parent Theme Name: Enfold
    Parent Theme Version: 5.1.2
    Parent Theme Author URL: https://kriesi.at
    WooCommerce Support: ?

    ### Templates ###

    Overrides: –

    ### WooCommerce PayPal Payments ###

    Onboarded: ?
    Shop country code: IT
    WooCommerce currency supported: ?
    PayPal card processing available in country: ?
    Pay Later messaging available in country: ?
    Webhook status: –
    Vault enabled: ?
    Logging enabled: –
    Reference Transactions: –
    Used PayPal Checkout plugin: –
    Tracking enabled: ?

    ### Admin ###

    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    experimental-product-tour
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    wc-pay-promotion
    wc-pay-welcome-page

    Disabled Features: minified-js
    new-product-management-experience
    settings

    Daily Cron: ? Next scheduled: 2022-10-07 12:56:44 +02:00
    Options: ?
    Notes: 48
    Onboarding: completed

    ### WooCommerce Payments ###

    Version: 4.8.1
    Connected to WPCOM: No
    Blog ID: –
    Account ID: –

    ### Action Scheduler ###

    Completato: 75
    Oldest: 2022-09-30 21:20:54 +0200
    Newest: 2022-10-06 16:11:39 +0200

    In attesa: 1
    Oldest: 2022-10-07 15:37:26 +0200
    Newest: 2022-10-07 15:37:26 +0200

    ### Status report information ###

    Generated at: 2022-10-06 16:24:27 +02:00

    When I try to pay, I can see this error in the Browser Console:

    err: “The string did not match the expected pattern.?json@[native code]?promiseReactionJob@[native code]…”

    PayPal should be configured well, what should I do?
    Thank you.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter marco3253

    (@marco3253)

    Form the console:

    [Error] create_order_error
    Object
    
    buttonCorrelationID: "f243850a9802d"
    
    buttonSessionID: "uid_012e97a8cc_mtq6mjk6mda"
    
    clientID: "AVMnqrUE8lT5pcz4Z0CpxsaiAMPXXLnbPuKnWsLQzmO-KG5pVpdNcOgYEWKE6dxqHbnM-nxCSkBBqrL3"
    
    env: "production"
    
    err: "The string did not match the expected pattern.?json@[native code]?promiseReactionJob@[native code]…"
    
    referer: "www.paypal.com"
    
    sdkCorrelationID: "07a24a7000028"
    
    sessionID: "uid_f8f530c867_mtq6mty6mjq"
    
    time: "1665066569340"
    
    timestamp: "1665066569340"
    
    token: null
    
    user_id: "uid_012e97a8cc_mtq6mjk6mda"
    
    Prototipo Object
    	S (buttons:1454:170142)
    	w (buttons:1454:171165)
    	(funzione anonima) (buttons:1454:147903)
    	(funzione anonima) (buttons:1454:39893)
    	(funzione anonima) (buttons:1454:39385)
    	(funzione anonima) (buttons:1454:38531)
    	(funzione anonima) (js:2:73853)
    	(funzione anonima) (js:2:73345)
    	(funzione anonima) (js:2:73883)
    	(funzione anonima) (js:2:73345)
    	(funzione anonima) (js:2:73644)
    	(funzione anonima) (js:2:73853)
    	(funzione anonima) (js:2:73345)
    	(funzione anonima) (js:2:73824)
    	(funzione anonima) (js:2:73345)
    	(funzione anonima) (js:2:73644)
    	(funzione anonima) (js:2:73853)
    	(funzione anonima) (js:2:73345)
    	(funzione anonima) (js:2:73644)
    	(funzione anonima) (js:2:73853)
    	(funzione anonima) (js:2:73345)
    	(funzione anonima) (js:2:73644)
    	(funzione anonima) (js:2:73853)
    	(funzione anonima) (js:2:73345)
    	$r (js:2:142845)
    	eo (js:2:143545)
    	(funzione anonima) (js:2:149572)
    	(funzione anonima) (js:2:76353)
    	(funzione anonima) (js:2:149367)
    	(funzione anonima) (js:2:149619)
    Thread Starter marco3253

    (@marco3253)

    [Warning] click_initiate_payment_reject (buttons, line 1454)
    Object
    
    buttonCorrelationID: "f243850a9802d"
    
    buttonSessionID: "uid_012e97a8cc_mtq6mjk6mda"
    
    clientID: "AVMnqrUE8lT5pcz4Z0CpxsaiAMPXXLnbPuKnWsLQzmO-KG5pVpdNcOgYEWKE6dxqHbnM-nxCSkBBqrL3"
    
    env: "production"
    
    err: "The string did not match the expected pattern.?json@[native code]?promiseReactionJob@[native code]…"
    
    referer: "www.paypal.com"
    
    sdkCorrelationID: "07a24a7000028"
    
    sessionID: "uid_f8f530c867_mtq6mty6mjq"
    
    time: "1665066569382"
    
    timestamp: "1665066569382"
    
    token: null
    
    user_id: "uid_012e97a8cc_mtq6mjk6mda"
    
    Prototipo Object
    Plugin Support Femi

    (@femiyb)

    Hello @marco3253

    You may want to perform a full conflict test to rule out eventual issues with the theme or a different plugin. We recommend temporarily activating the default theme Storefront and disabling all other plugins except for?WooCommerce and?PayPal Payments to see if the behavior persists.

    Here’s a guide that explains the steps in more detail: https://woocommerce.com/document/how-to-test-for-conflicts/
    Please let us know how this works out for you.

    If the issue persists, we would be interested in your plugin log files. These log files are only written when “Logging” is enabled in the plugin settings.
    If enabled, then every transaction will create a log entry that can be accessed from here:
    WooCommerce > Status > Logs > select “woocommerce-paypal-payments-[…]” in the dropdown and click on view.

    If “Logging” was not yet enabled, could you please enable it and then try to create an order so that the error message is saved?

    You can share it privately with us from here:
    https://paypal.inpsyde.com/docs/request-support/
    Please include a link to this thread.

    Regards,
    Femi.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Unable to pay with a brand new website (paypal)’ is closed to new replies.