unable to process payment

We’ll need to take a look at your error logs to troubleshoot this.

Please contact us at WooCommerce.com > My Account > Tickets. You may need to create an account before you can access that page.

Please include a link to this forum thread, so that we can keep track of what’s already been done.

We will be able to help you further there.

What i have is www.ads-software.com account and as i tried to create a new wordpress.com account or woocommerce account it says email already used, and I don’t know why is doing that way, and if I tried logging using my username or email it says user not found.

Please Can’t you offer support here?

Hi there!

We can not review server logs here. You do in fact need a WordPress.com account to connect to WooComemrce for support. If you are having trouble logging in, please use the form at https://woocommerce.com/contact-us/ and we can help you gain access to your account.

Hi,

I have created retrieved my woocomerce and wordpress account, and i have created a ticket with link to this forum support, please your assistant is urgently needed.

Great. The team will take it from there and follow up on your ticket. I am going to mark this thread as resolved.