Unable to publish new products

  • Resolved pierrestream

    (@pierrestream)


    9 months, 2 weeks ago

    Good evening everyone

    I’ve been using Woocommerce for a number of years now and have, until now, never had any major issues. This evening, however, I am unable to publish any products. The two methods I have tried is from the product editor, and when I click on “Save Draft” or “Publish”, an error 403 screen returns.

    When I try going through the “Quick edit” method a simple wheel of death keeps spinning and nothing happens.

    I have disabled all plugins, updated all plugins, and it still persists.

    Any ideas?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 16 through 20 (of 20 total)

  • Problem isn’t solved yet

    Thread Starter pierrestream

    (@pierrestream)

    @carolm29 I don’t know if the issue is solved yet in my opinion. Finding a work around is one thing, but i think there are many users out there that either won’t know how to do this, or won’t be able to find any solution. Marking it resolved would mean that there are no issues at all, and it seems that there is an issue with Woocommerce at the moment.

    I have not resolved it yet, so please don’t close this thread.

    Thread Starter pierrestream

    (@pierrestream)

    I have marked it “not resolved”

    IMHO The problem is not from woocommerce. Is about the security filters of the web hosting. In our case we detected that the woocommerce sites with the issue are in hostings managed by us that have “mod-security” activated and the problem began with the update yesterday of one of the rulesets of mod-security. In our case we have imunify360 ruleset as a vendor and the problem was in the rule “77350026”. The vendor had patched a solution that maybe will be ready in a few time. In our case we disabled the complete ruleset while fix is arriving automatically.

    Thread Starter pierrestream

    (@pierrestream)

    Ok great, thanks for clearing that up. I have marked it as resolved

    • This reply was modified 9 months, 2 weeks ago by pierrestream.
Viewing 5 replies - 16 through 20 (of 20 total)
  • The topic ‘Unable to publish new products’ is closed to new replies.