Unable to reach any Shareaholic server

  • Resolved Raja007

    (@raja007)


    9 years, 1 month ago

    Hi,
    I am facing the following error from long time. Kindly help me to fix it. Thanks

    “It appears that we are having some trouble setting up Shareaholic for WordPress right now. This is usually temporary. Please revisit this section after a few minutes or click “retry” now.”

    After I go to “Advance Settings” and there I got following error:
    “Unable to reach any Shareaholic server”

    kindly let me know if its possible to fix it?
    Many Thanks

    https://www.ads-software.com/plugins/shareaholic/

Viewing 12 replies - 1 through 12 (of 12 total)

  • Hi there,

    Thank you for reaching out to us! Could you try to “re-check” the button and see if it fixes the issue? Another thing you might want to check is if you have a firewall set up? Please provide us with your website URL as well if possible so we can further help you troubleshoot this issue.

    Thank you in advance.

    Thread Starter Raja007

    (@raja007)

    Hi,
    Thanks for replying.
    Yes I recheck but its not working. Actually I am not too sure about firewall, how to check.
    Following is the website URL
    https://www.mygamesforest.com/

    Thanks

    Hi there,

    You can simply contact your the hosting company and double check with them if they are blocking Shareaholic with any firewalls they got set up.

    Let us know.

    Plugin Author Shareaholic

    (@shareaholic)

    Raja007,

    Check out these instructions:
    https://blog.shareaholic.com/shareaholic-hosting-faq/

    Hi there,

    Yes you can show those instructions/information to your host to double check if they are blocking us unintentionally.

    Let us know what they said so we can further troubleshoot if needed.

    Hi there,

    Could let us know what hosting provider is your website hosted on?

    Thank you in advance!

    Thread Starter Raja007

    (@raja007)

    Hi,
    Sorry for replying late. I am hosting with hosting24.com and I have contact them through live chat and they replied me with this “I have whitelisted these IPs and disabled ModSecurity for your account. Please try now.” and then I checked again but issue is same and now they ask me open a ticket. Actually before this plugin was working fine and I am using it from long time but suddenly this error came out. Let’s see ??

    Thanks guys

    maryanne_shareaholic

    (@maryanne_shareaholic)

    Hi @raja007,

    If you haven’t already, would you mind updating your plugin to see if that works? Let me know what you get!

    Thanks,
    Mary Anne

    Thread Starter Raja007

    (@raja007)

    Hi,
    Thank you very much. Its works perfect now.
    Thanks

    Awesome to hear that! ??

    Let us know if you have any other questions. You can also always reach us at [email protected]

    Thread Starter Raja007

    (@raja007)

    Thank You. ??
    Have a nice day!

    You’re very welcome and have a great day/night as well ?? Thank you.

Viewing 12 replies - 1 through 12 (of 12 total)
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