Unable to read image file

  • Resolved frankjob

    (@frankjob)


    4 years, 4 months ago

    [U011] Upload may not have succeeded:

    *** EntryWizard ERROR *** Image S414_.jpg not uploaded:
    Unable to read image file: No editor could be selected.

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    ——————————————
    This problem is being experienced by more than 1 user. I saw a problem report 4 years old that said a library may not be available. image editor GD or ImageMagick. Im running on wirenine so i guess my first question is “how do i check those two libraries”? thks

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  • Plugin Author Josie Stauffer

    (@joanne123)

    cpanel->software->select php version
    allows you to add extensions if they are not already checked.

    Thread Starter frankjob

    (@frankjob)

    Did that, checked them and retested OK. thanks very much. Now i’m going looking to see why they were unchecked. Appears that a PHP update may have reset some things (upload_max_filesize had been reset to 2M also).
    thanks…frank j

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