Unable to reconnect with Lightspeed API

  • Resolved Ldubya

    (@ldubya)


    10 months, 2 weeks ago

    I am unable to reconnect to Lightspeed via API using the Lightspeed Woocommerce plugin. When I click on ‘Reconnect with Lightspeed’ within the plugin settings, it is redirecting me to my homepage instead of prompting me to log into my lightspeed account. I noticed in version 2.16.0 there was an update made that says “Upgrade to Kestrel Connect for connecting to Lightspeed” but I’m not understanding what this means. I’m currently on version 2.0.0. Can anyone help shed light on what is going on?

    The page I need help with: [log in to see the link]

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  • Hi there @ldubya,

    Please contact us at <a href=“https://woo.com/my-account/contact-support/”>Woo.com > My Account > Support</a>. You may need to create an account before you can access that page.
    Please include a link to this forum thread, so that we can keep track of what’s already been done.
    We will be able to help you further there.

Viewing 1 replies (of 1 total)
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