Unable to register new user

Hi @temak,

I hope you are doing well today!

Please share an export of the form with us, so that we can check further.

You can find more info on how to export the form here : https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export

After exporting, please share the code using a service such as https://pastebin.com which is free to use.

Please always make sure to use such service to share the code and don’t post the code here directly as it will most likely be unusable.

Kind regards,
Zafer

Hi Zafer,

Here it is https://pastebin.com/JR4abkLq

Thank you.

Hi @temak

Thank you for sharing the form.

I tested it on my test setup and it worked just fine, allowing to register user without issues. I also then tested another form (set the same way) which I created from scratch – that worked fine too.

The only case I’m getting blocked (and this is expected) is if I’m using a “gmail filter” trick – so e.g. name+something@… e-mail address instead of name@… one.

On your screenshot you are using just a regular address so that shouldn’t be an issue by default. You also mentioned that it works on other site, right?

By any chance – is the site where it works a single-type installation while the non-working one is a Multisite install?

If that’s the case then yes – it’s WordPress (not Forminator) that would prevent this:

https://core.trac.www.ads-software.com/ticket/17904

In that case you can try this solution, it should allow use of e-mails as usernames:

https://www.danielauener.com/wordpress-register-with-email-only-using-gravity-forms-user-registration-add/

Best regards,
Adam

Hello @temak ,

We haven’t heard from you for some time now, so it looks like you don’t require our further assistance.

Feel free to re-open this ticket if needed.

Kind regards
Kasia