Unable to resize

  • Resolved GregF

    (@gregf)


    5 years, 7 months ago

    When uploading a new image, I get the following error:

    Imsanity was unable to resize this image for the following reason: No editor could be selected.. If you continue to see this error message, you may need to install missing server components. If you think you have discovered a bug, please report it on the Imsanity support forum: https://www.ads-software.com/support/plugin/imsanity

    I have verified with the hosting company that both gd and imagick are installed for the domain. At sizes below my max. width (1800px), images upload normally. Anything else that could be causing this?

    Thanks.

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  • Plugin Author nosilver4u

    (@nosilver4u)

    That error message is what WordPress has returned when Imsanity asks it for an editor to use. In short, it’s an actual error, and your webhost likely needs to dig deeper.

    That said, You can check the effective image library by going to Tools->Site Health. Then choose the Info section and look under Media Handling to see what WordPress has detected as valid libraries from PHP.

    Thread Starter GregF

    (@gregf)

    The problem turned out to be an addition to .htaccess generated by cPanel and intended to set a default PHP package.

    <IfModule mime_module>
    AddHandler application/x-httpd-ea-php71 .php .php7 .phtml
    </IfModule>

    This instruction messed with lots of things on the site, in addition to blocking GD and imagik. Commenting these lines out made everything return to normal.

Viewing 2 replies - 1 through 2 (of 2 total)
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