Unable to Resolve Background Connectivity Issue

  • Hi Team,

    I am encountering an issue with the Media Cloud plugin during the system test on wordpress website, specifically related to background connectivity. The error message we are receiving states:

    ” BACKGROUND CONNECTIVITY
    Your WordPress server configuration does not support background processing. The bulk importer will not work. Try changing the Connection Timeout setting in Batch Processing Settings to a higher value like 0.1 or 0.5. Some plugins also can cause issues.
    Unable to dispatch background tasks.”

    We have attempted the following solutions based on the provided hints:

    1. Changed the HTTP Client to Guzzle.
    2. Increased the Connection Timeout and Timeout settings in Batch Processing Settings.
    3. Disabled Verify SSL in Batch Processing Settings (as we’re on a managed hosting provider).
    4. Turned off Skip DNS.
    5. Increased max_execution_time in our server settings.

    Despite these efforts, the issue persists, and the plugin still cannot dispatch background tasks. Screenshot of the error for your reference : https://tinyurl.com/2c9vm8yy

    Could you please provide further guidance on how to resolve this issue? Additionally, if there are any server-level configurations or hosting environment limitations that might be causing this problem, kindly let us know.

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