Unable to respond to comments

  • Just got my first comments on my new site but I can’t respond to them. I’m trying to respond via the Comments tab.

    I can write the response, but when I click on the ‘reply,’ the only thing that happens is a little red ‘0’ appears in the middle of the line between the ‘cancel’ and ‘reply.’

    Please, how can I turn on the ‘reply’ feature, or fix what’s wrong here?

    Thanks,

    Dayna

Viewing 9 replies - 1 through 9 (of 9 total)

  • Hi Dayna,

    I’d suggest deactivating all of your plugins and trying it again. If it works, you know it’s a plugin problem. If it does work after deactivating your plugins, you’ll need to activate them one-by-one, all the while retrying to reply to comments. It’s tedious, I know, but the best way to figure out who the troublemaker is ??

    Thread Starter Dayna Leigh Cheser

    (@dayna-leigh-cheser)

    Ah! The universal cure-all. It’s right up there with if you’ve got something strange happening on the computer, the universal cure all is to do a reboot (restart).

    I will try it …

    Thanks

    Thread Starter Dayna Leigh Cheser

    (@dayna-leigh-cheser)

    Finally got to try the deactivate the plugins – no change. Still can’t respond to comments.

    What theme are you using?

    Thread Starter Dayna Leigh Cheser

    (@dayna-leigh-cheser)

    Weaver II – this is a brand new installation. I’m having my ‘Grand Opening’ right now, and expect I will get a lot of comments … and I can’t respond to them. Not a good thing!!!

    Have you confirmed that the comments settings in Settings>Discussion are set correctly? Including the “Enable Threaded Comments” checkbox?

    Is it the pro theme?

    What is the url of your site?

    Thread Starter Dayna Leigh Cheser

    (@dayna-leigh-cheser)

    Settings appear to be correct.
    This is not the Pro edition of Weaver II
    https://www.daynalcheser.com

    I was not able to reproduce this error locally and I could not reproduce it on your site.

    Please see:

    https://daynalcheser.com/2012-09-09-time-series-history/#comment-7

    Thread Starter Dayna Leigh Cheser

    (@dayna-leigh-cheser)

    Well, apparently you broke a floodgate or something. I just tried to respond to one of the comments and it worked!

    So, thank you very much! I don’t know what you did, but I tried when the last comment came in (9:40 AM) and it wouldn’t process the reply.

    I’m really happy it wasn’t anything major – what I’ve been through with this site so far …

    Thanks again.

    Dayna

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Unable to respond to comments’ is closed to new replies.