• Resolved kwloo

    (@kwloo)


    I am unable to restore the backup from my Dropbox. It says
    2016-10-04 21:35:50 Getting list of files from Dropbox
    2016-10-04 21:35:50 Connect to dropbox was successful
    2016-10-04 21:35:50 Start restoring of backup “<website>-full-2016_08_18_14_41”

    But it has been running for over 10 minutes. I have tried to restart the process several times.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author helena46

    (@helena46)

    Hello,

    The support was provided through the Support Ticket.

    Backup & Restore Dropbox Support Team

    • This reply was modified 8 years, 1 month ago by helena46.

    I have the same problem. Restore from Dropbox counts only seconds. Running now over 20min.
    Please advice

    Plugin Author helena46

    (@helena46)

    We would like to analyze your restore logs.

    Please, open a Support Ticket at support(@]wpadm.com and send us your logs.

    Thank you,

    Backup & Restore Dropbox Support Team

    same problem here.

    Why you don’t publish the solution? It will be better for the costumer.

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
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