Unable to restore backup

  • Resolved 0123643a

    (@0123643a)


    1 year, 3 months ago

    Hi,

    It seems that whenever I try to restore using a backup, it always gets stuck at some random process of database restoration. The percentage changes occasionally upon trying again. Usually, it is not the same database that get stuck.

    I have, however, tried the backup on a locally hosted wordpress installation to check that it works, and it seemed to work. Any suggestions on why it fails when doing it on a hosted website?

    Thanks in advance

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support MixHa

    (@mixha)

    Hey @ ,

    Sure, there is always a solution.

    On the website where you experienced the failed restoration/migration, please navigate to the plugin section Troubleshooting > Check advanced options and click on the button:
    Share debug info with BackupBliss team

    And here’s a screenshot that shows where to get it: https://prnt.sc/lKbjrSAqQudm

    Paste the debug code in your reply.

    Kind regards

    Plugin Support MixHa

    (@mixha)

    Hey @0123643a ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.

    Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)
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