Unable to restore backup on new site

I have done another test on site 2. As described above , I am able to generate back up and able to download it, but I am not able to upload it.
So I try to upload the same backup file I generated on site 2 and got a message telling me that the file must be unique.
From here I can conclude that the plugin is able to pick the file and cannot uploaded it as it already exist on the site.

But it will not let me upload it when I change the same.

What is going on here, please ?

Thanks

Hi @ouamboh

The issue is not caused by your site2 but site1.
Backup is protected by our plugin or some other security plugin.

To solve the issue, please try these steps on your site1:
1. Enter our settings and open second section
2. Make sure your backup is not protected (pick yes): https://prnt.sc/SVZjQ_m3Ku57
3. Then save that section and open “Other options” section
4. Enable alternate download method: https://prnt.sc/1slr41w
5. Disable any security plugin you may have e.g. WordFence or iThemes Security
6. Try to download the file to your PC via backups list.

If you successfully download the file, you can:
a) Try to use Super-Quick Migration module once again
b) Upload your backup manually via FTP
– You can find the path below our upload area

Let me know if that solves the issue ??
Thank you!

Hello,
I have always been able to download the back-up file for site1 or site 2 without issues. Anyway, I tried your steps, but it did not help with the super quick migration.

I am now looking into ways of uploading the dump via ftp

Herve

I have uploaded the dump manually and started the process to restore . last line says “All file restored successfully” but it has been running for 2 hrs since that last entry. I don’t know if it is still running or stuck… ,

————–

[STEP] [2022-03-07 15:02:00] Initializing restore process
[STEP] [2022-03-07 15:02:01] Looking for PHP CLI executable file.
[WARN] [2022-03-07 15:02:01] Could not find proper PHP CLI executable, this process may be unstable.
[SUCCESS] [2022-03-07 15:02:01] Restore process responded
[SUCCESS] [2022-03-07 15:02:01] Locking migration process
[STEP] [2022-03-07 15:02:01] Initializing restore process
[INFO] [2022-03-07 15:02:01] Backup & Migration version: 1.1.9
[INFO] [2022-03-07 15:02:01] Initializing custom error handler
[INFO] [2022-03-07 15:02:01] Site which will be restored: ***site_url***
[INFO] [2022-03-07 15:02:01] PHP Version: 7.4.28
[INFO] [2022-03-07 15:02:01] WP Version: 5.9.1
[INFO] [2022-03-07 15:02:01] Web server: Apache/2.4.52 (Debian)
[INFO] [2022-03-07 15:02:01] Max execution time (in seconds): 259200
[SUCCESS] [2022-03-07 15:02:01] Restore process initialized successfully.
[STEP] [2022-03-07 15:02:01] Free space checking...
[INFO] [2022-03-07 15:02:01] Checking if there is enough amount of free space
[INFO] [2022-03-07 15:02:01] Requires at least 302516151 bytes. [288.5 MB]
[INFO] [2022-03-07 15:02:01] Disk free space function is not disabled - using it...
[INFO] [2022-03-07 15:02:01] Checking this path/partition: ***ABSPATH***/wp-content/***backup_path***/backups
[SUCCESS] [2022-03-07 15:02:01] There is 21,899.34 MB free. [21.39 GB]
[SUCCESS] [2022-03-07 15:02:01] Great! We have enough space.
[SUCCESS] [2022-03-07 15:02:01] Confirmed, there is enough space on the device, checked: 302516151 bytes.
[STEP] [2022-03-07 15:02:01] Making new secret key for current restore process.
[SUCCESS] [2022-03-07 15:02:01] Secret key generated, it will be returned to you (ping).
[INFO] [2022-03-07 15:02:01] Secret key detected successfully (pong)!
[INFO] [2022-03-07 15:02:01] Making temporary directory
[STEP] [2022-03-07 15:02:01] Scanning archive...
[INFO] [2022-03-07 15:02:01] Scan found 13420 files inside the backup.
[STEP] [2022-03-07 15:02:01] Preparing batching technique for extraction...
[INFO] [2022-03-07 15:02:01] Files exported per batch: 4000
[INFO] [2022-03-07 15:02:02] Using ZipArchive, omiting memory limit calculations...
[INFO] [2022-03-07 15:02:03] Extraction milestone: 4001/13421 (29.81%)
[INFO] [2022-03-07 15:02:04] Extraction milestone: 8001/13421 (59.62%)
[INFO] [2022-03-07 15:02:07] Extraction milestone: 12001/13421 (89.42%)
[INFO] [2022-03-07 15:02:09] Extraction milestone: 13421/13421 (100.00%)
[SUCCESS] [2022-03-07 15:02:09] Files extracted...
[STEP] [2022-03-07 15:02:09] Saving wp-config file...
[SUCCESS] [2022-03-07 15:02:09] File wp-config saved
[STEP] [2022-03-07 15:02:09] Getting backup manifest...
[SUCCESS] [2022-03-07 15:02:09] Manifest loaded
[INFO] [2022-03-07 15:02:09] Backup Migration version used for that backup: 1.1.9
[STEP] [2022-03-07 15:02:09] Restoring files (this process may take a while)...
[SUCCESS] [2022-03-07 15:02:10] All files restored successfully.

[DOWNLOAD GENERATED] File downloaded on (server time): 2022-03-07 16:48:29
[DOWNLOAD GENERATED] Last update (seconds): 6379 seconds ago 
[DOWNLOAD GENERATED] Last update (date): 2022-03-07 15:02:10

————–

Migration is still running after 7 Hrs, and I see no CPU, Memory or Hard drive usage on the server. I think I will it. Is there anything else I can do ?

I killed it after 10 hours and it corrupted the site 2. I will reset and try again . us there a more detailed log to show what is going on that we can access to troubleshoot the issue? the one available in the UI I think is not detailed enough

Hi @ouamboh

The files were restored but it was just first half of the process.
Seems that second part was not triggered.

Such issue may be caused by screen-saver or hard-drive pause mode.
– Don’t allow your device to sleep, it’s used to keep the process alive.

Before you start it again, please:
Force stop both processes: https://prnt.sc/1trv1tm
That should delete all temporary files and stop the process properly.

Hope that will help ??

As we didn’t hear any reply in last days.
I can assume that you resolved the issue.

Feel free to open new topic if I am wrong!
Thank you ??