Unable to restore backup using different versions

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  • Plugin Author Yani

    (@yaniiliev)

    It sounds like you’re encountering a server error during the import process. Here are a few steps you can take to diagnose and resolve the issue:

    1. The 500 Internal Server Error can be due to various reasons. Checking your server’s error logs can provide more details about what’s causing the problem.

    2. Sometimes, increasing the PHP memory limit and execution time can resolve such issues. You can do this by adding or modifying the following lines in your php.ini or .htaccess file:

    php_value memory_limit 512M
php_value max_execution_time 300

    3. Ensure your server is running the same version of PHP as the website your importing.

    • This reply was modified 5 months, 2 weeks ago by Yani.
    Thread Starter Nirali Biniwale

    (@niralibiniwale)

    Hello Yani,

    Thank you for reply.

    I was importing backup to localhost and not on any live server. And I have added below lines in .htaccess file with these values:

    php_value memory_limit 1024M
    php_value max_execution_time 30000

    PHP version might be causing issue, because previously it was running on PHP version 7.4 & later I was trying to import on PHP version 8.x. I will try again with PHP version 7.4.

    Thank you.

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