Unable to retrieve API key

  • Resolved Siddharth

    (@siddhus212)


    10 years, 8 months ago

    I was continuously getting error “There was an error generating your API key. Please try again later. Sorry!” But once I got the API key but at the step 3 when I registered I was again asked to enter API key. Now again I am continuously getting error “There was an error generating your API key. Please try again later. Sorry!”

    https://www.ads-software.com/plugins/bruteprotect/

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  • I am getting the same error, but its for a MDU / Multi Domain setup. A few sites I already setup that are stand alone aren’t exhibiting the error retrieving an API key.

    This could be a DMZ/Firewall issues. What IPs and Ports might I need to request/receive the API Key?

    Plugin Author Jesse Friedman

    (@professor44)

    Hi @siddhus212 and @zackpelka

    First I want to apologize for not getting to you sooner. We take pride in our support and responding a month later is not something I am proud of.

    We had experienced some technical problems about a month ago. Are you still experiencing these problems?

    I am going to resolve this ticket, if you can’t respond please email me directly at my personal email account jesse @ getparka.com

Viewing 3 replies - 1 through 3 (of 3 total)
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