Unable to save changes

  • Resolved aleksskang

    (@aleksskang)


    7 months, 1 week ago

    Hello,

    When I attempt to make any change on any form and click save, I am stuck in a loading state with no changes made.

    Please advise!

    • This topic was modified 7 months, 1 week ago by aleksskang.
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  • Plugin Support Sandip Pokhrel

    (@sandippokharel)

    Hi @aleksskang,

    Thanks for writing back,

    Are you using a caching plugin? If so, in most cases the caching plugin generates static HTML pages of your website and saves them on your server. Each time a user tries to access your website, your caching plugin serves up the lighter HTML page instead of processing the comparatively heavier WordPress PHP scripts. Due to this reason, sometimes the changes you make aren’t replicated on the frontend. We suggest you turn off the caching for a specific page (where the form is), to solve the issue. Please try this once.

    Regards!

    Plugin Support Sandip Pokhrel

    (@sandippokharel)

    Hi @aleksskang

    Since we haven’t heard from you in a while, I’m going to go ahead and conclude this thread for now. However, if you have any further questions or if there’s anything else we can assist you with, please feel free to continue the conversation.

    Regards!

Viewing 2 replies - 1 through 2 (of 2 total)
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