Unable to Save changes with Premium Carousel

  • Resolved elmalak

    (@elmalak)


    4 years, 10 months ago

    Hi,
    I am using your Premium Carousel and it’s great, but I am unable to save my changes once I try to update the page in Elementor.

    Every time I hit the update button, I keep getting Server Error (504 error).

    I am using Astra theme and Elementor Pro and this errors happens only on the page where I have the Carousel inserted. Other pages save normally.

    Any tips of how to fix this?

    Many thanks,

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Leap13

    (@leap13)

    Hi @elmalak,

    Hope you’re having a great day ??

    May I ask if you have tried to check for console errors on your page ?

    Regards

    Thread Starter elmalak

    (@elmalak)

    @leap13

    Thank you so much for the quick response.

    When editing the page there are no console errors. but after I try to update and it gives back the 504 error the console shows this error,

    VM129:1 POST https://rtwfunds-dev.boldfocus.com/wp-admin/admin-ajax.php 504

    Thanks.

    Plugin Author Leap13

    (@leap13)

    Hi @elmalak

    Well, could you please try retry after deactivating all the plugins except Elementor and Premium Addons ?

    Also, it would be great if you could provide a screenshot from your system info. You can find that by navigation to your dashboard -> Premium Addons for Elementor -> System Info.

    Regards

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Unable to Save changes with Premium Carousel’ is closed to new replies.