• Resolved nordwebdev

    (@nordwebdev)


    When trying to import subscribers via .csv file, just getting this error.

    “Unable to save imported subscribers.”

    No info whatsoever about this error.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ojoma a11n

    (@geraltrivia)

    Hello there @nordwebdev ,

    Thank you for reaching out to us.

    When trying to import subscribers via .csv file, just getting this error.

    “Unable to save imported subscribers.”

    No info whatsoever about this error.

    I see a past report of that import issue where the cause turned out to be custom fields in the CSV file that didn’t match the fields in the plugin/subscriber fields.

    If you try importing again and make sure all the fields that are being imported match up with available fields/types (or try importing?only?email, first name, last name), do you still see the same issue?

    Looking forward to hearing back from you.

    Have a great day!

    Plugin Author Bruna a11n

    (@bruberries)

    Hi @nordwebdev,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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