Unable to save my web story

@laurachvs Thank you for your detailed report. Could you please provide a few more details to help determine the cause of this issue you are experiencing?

– Who is your hosting provider?

– Could you check for any browser console errors on the screen you are seeing this error? Please share a screenshot.

– Could you share what your WordPress and Site address URLs are in WordPress site settings under Settings > General from the WordPress Dashboard?

– When you go to Tools -> Site Health, does it say the REST API is available?

– Could you provide your Site Health information? You can share privately if you prefer.

Hosting provider: CloudFlare

There isn’t browser console errors: https://imgur.com/ozP9C2T

WordPress and Site address URLs: unfortunely I’m editor role so I don’t have access to this place, I’ll ask it to the owner

Rest API: same about the editor

Site health: I’ll send the form to the owner of the website, so it will be replied privately

@laurachvs Thanks. We’ll stand by for the other details.

@laurachvs Checking in here –?are you still having trouble saving your stories? Were you able to get some more details for us to help with troubleshooting? Thank you!

@laurachvs As we haven’t received a response, I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist. Thank you!