Unable to Save, Preview Or Edit

  • Resolved zummurphree

    (@zummurphree)


    5 years ago

    Hi,

    I am currently running WordPress 5.3 and version 2.2.10 of the WP ADA Compliance Checker Basic. On my blog I am able to create a post and save it. However I am unable to make any changes to the post or edit it after.

    I deactivated the WP ADA Compliance Checker Basic plugin and was able to save and edit a blog post as normal. I then deleted it and re-installed it and experienced the same issues as before.

    Any help debugging the inability to edit, save or preview posts due to the plugin would be great. This issue started on 11/12/19.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author seshelby

    (@seshelby)

    Hello, sorry to hear this. Please check your browser console for any errors as well as any PHP errors on your server that might help us to troubleshoot the issue. If you are unable to do this please contact us through the contact form on our website so we can assist you further.

    https://www.alumnionlineservices.com/contact-us/

    Plugin Author seshelby

    (@seshelby)

    This appears to be a javascript conflict that shows up when using the block editor. I have verified that the issue is resolved in version 2.2.11 which will be released in a few weeks.

    grangerwork

    (@grangerwork)

    A few weeks? really? That seems like a long time for a bug that renders the plugin completely useless.

    Plugin Author seshelby

    (@seshelby)

    The latest version is still under quality testing and not ready for formal release. Please contact us through the contact form on our website and we can provide a beta version to get you through until the latest release can be properly tested.

    https://www.alumnionlineservices.com/contact-us/

Viewing 4 replies - 1 through 4 (of 4 total)
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