Unable to “save” settings

  • Resolved signherea

    (@signherea)


    1 week ago

    trying to make some setting changes at woocom setting page
    wp-admin/admin.php?page=wc-settings

    I can select different things but the “save” button Never darkens and becomes able to be clicked

    anyone else having the type of problem?
    We only want to sell in the US and I’m unable to change those settings

    I am completely updated with latest version 6.7, and have the Twenty Twenty-Four Version: 1.3

    • This topic was modified 1 week ago by signherea.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator James Huff

    (@macmanx)

    I recommend getting in touch with WooCommerce’s support about this via https://woocommerce.com/my-account/contact-support/ if you have any of their paid WooCommerce products or https://www.ads-software.com/support/plugin/woocommerce/ if you do not.

    WooPlugs.com

    (@saifalslam)

    If you are experiencing issues with the “Save” button not becoming clickable when trying to make setting changes on the WooCommerce settings page in WordPress, here are some steps you can take to troubleshoot and potentially fix the issue:

    1. Clear browser cache and cookies: Sometimes, browser cache and cookies can cause issues with functionality on websites. Clearing your browser cache and cookies can help resolve any temporary issues that may be preventing the “Save” button from becoming active.
    2. Check for conflicts with other plugins or themes: Sometimes, conflicts with other plugins or themes can affect the functionality of the WooCommerce settings page. Try disabling other plugins one by one to see if the issue is resolved. If disabling a specific plugin resolves the issue, there may be a conflict between that plugin and WooCommerce.
    3. Switch to a default WordPress theme: Switching to a default WordPress theme like Twenty Twenty-Four can help determine if the issue is related to your current theme. If the “Save” button becomes clickable with the default theme, there may be a conflict with your current theme that needs to be addressed.
    4. Check for JavaScript errors: Use your browser’s developer tools to check for any JavaScript errors that may be occurring on the WooCommerce settings page. Addressing any JavaScript errors can help restore the functionality of the “Save” button.
    5. Update WooCommerce and WordPress: Make sure that both WooCommerce and WordPress are up to date with the latest versions. Updating to the latest versions can help resolve any compatibility issues that may be causing the problem.
    6. Contact WooCommerce support: If the issue persists after trying the above steps, reach out to WooCommerce support for further assistance. They may be able to provide additional troubleshooting steps or solutions to help resolve the issue.

    By following these steps, you should be able to troubleshoot and potentially fix the issue with the unclickable “Save” button on the WooCommerce settings page in WordPress.

    Moderator Support Moderator

    (@moderator)

    Thread resolved at https://www.ads-software.com/support/topic/unable-to-save-settings-24/

Viewing 3 replies - 1 through 3 (of 3 total)
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