Unable to Save Settings for Shipping Rules

  • Resolved njwebman

    (@njwebman)


    7 months ago

    Not able to save settings on the Shipping Rules page. The progress wheel just keeps turning. I DO NOT have the ShopEngine plugin installed. Just wondering if you had time to determine whats the issue?

    Thank for you very much for you time and contribution. You are greatly appreciated !

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Dan

    (@dangoodman)

    We are now at the stage of figuring out the steps to reproduce.

    Does saving work for you on the demo website?

    Thread Starter njwebman

    (@njwebman)

    Yes it does. Thank you

    Plugin Author Dan

    (@dangoodman)

    It is good to know it works for you on the demo site.

    Now, we have to find the difference between it and your setup. Once we know the culprit, we can reproduce the issue, find the reason, and fix it.

    Disable all other plugins and switch to the Storefront theme. Reset your browser’s cache. If saving works now, get things back one at a time until you notice it’s broken again. Now we know the culprit.

    If saving still does not work, check if you have must-use plugins. If so, disable them and repeat the previous step.

    If saving still does not work at this point, reinstall the plugin to ensure its files are not modified. Do not worry about your shipping settings; they are preserved when uninstalled.

    Please let us know at which step the saving worked.

Viewing 3 replies - 1 through 3 (of 3 total)
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