Unable to Save Ticket Information

Viewing 7 replies - 1 through 7 (of 7 total)
  • Benjamin

    (@bsokic)

    Hi,

    Can you deactivate CloudFlare and see if there is still a issue?

    Thread Starter developerjustin

    (@developerjustin)

    Deactivated and cleared the cache, doesn’t appear to have fixed it – https://screencast.com/t/XuxL4CbzED

    Benjamin

    (@bsokic)

    Have you tried the troubleshooting guide? https://time.ly/document/user-guide/troubleshooting/first-troubleshooting-step/

    Thread Starter developerjustin

    (@developerjustin)

    Deactivated all plugins and switched to a default theme. The information is still not saving.

    Benjamin

    (@bsokic)

    Do you use a cache plugin, have you tried to reinstall the plugin?

    Thread Starter developerjustin

    (@developerjustin)

    Thanks, Benjamin!

    Deleted and reinstalled the plugin. No cache either. Still not sure what it could be.

    Benjamin

    (@bsokic)

    Please try this:

    – Delete the file uninstall.php from the plugin directory that is currently on the server (found under /wp-content/plugins/all-in-one-event-calendar). Deleting this file ensures that when you uninstall the current version of the plugin, your event data and calendar settings will be preserved when you delete the plugin (don’t skip this step – it’s important!)
    – Deactivate the All-in-One Event Calendar using your WordPress Dashboard.
    – Delete the All-in-One Event Calendar using your WordPress Dashboard.
    – Database -> wp_options, click option_name to sort and delete everything with ai1ec_, this will delete plugin settings but events will remain in the database.
    – Install the latest version.

Viewing 7 replies - 1 through 7 (of 7 total)
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