Unable to save your story

  • Resolved vinuta

    (@vinuta)


    2 years, 9 months ago

    Hi, I am unable to save story and below message is displayed.

    ” We are currently unable to save your story, any changes you make may be lost. This may be due to temporary issues connecting to WordPress. ”

    In the Tools > site Health > I see below notice from REST API. Could you please help what is the solution for this.
    ” The REST API is one way WordPress, and other applications, communicate with the server. One example is the block editor screen, which relies on this to display, and save, your posts and pages.

    The REST API call gave the following unexpected result: (403) [{“code”:”json_cookie_invalid_nonce”,”message”:”Cookie nonce is invalid”}].”

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Luckyna San

    (@luckynasan)

    @vinuta Hello there! The Web Stories editor relies on the REST API to be enabled and fully functioning. It sounds like there are issues with your REST API for this site.

    Is the site you’re working on publicly accessible?

    Could you go to Settings > General and check that your WordPress Address (URL) and Site Address (URL) are both the same using https?

    We may need to perform additional checks using the Health Check & Troubleshooting plugin to rule out possible plugin conflicts as well. It may also be something at the host level or with your environment resulting in the error, but once we know a bit more we can then advise further.

    Plugin Support Luckyna San

    (@luckynasan)

    @vinuta We are going to mark your topic as resolved as we haven’t received a response. Please feel free to open a new support topic if you continue to experience any issues. Thank you!

    Thread Starter vinuta

    (@vinuta)

    @luckynasan Thanks for the response and I found the issue and fixed it I am able to create stories. Thanks much.

    Plugin Support Luckyna San

    (@luckynasan)

    @vinuta That’s great to hear. Thank you for the update.

Viewing 4 replies - 1 through 4 (of 4 total)
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