Unable to see Library Kits

  • Resolved chihi108

    (@chihi108)


    5 months ago

    Installed the plugin. Initially it showed me the library kits as free elements but now unable to see or add any library free kits . Please help

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support mohsinbsf

    (@mohsinbsf)

    Hi @chihi108,

    Thanks for getting in touch with us.

    This is a known issue and our dev team is working on it. We will release an updated version of the plugin with the fix as soon as it is done.

    Have a nice day!

    Thread Starter chihi108

    (@chihi108)

    I see on the Google that this is a known issue for several months.

    How long further it may take to resolve this issue.?

    Plugin Support mohsinbsf

    (@mohsinbsf)

    Hi @chihi108,

    I am afraid, we don’t have any exact time estimation but I have increased the priority of the task, we will release the updated version with the fix as soon as it is done.

    Have a nice day!

    Thread Starter chihi108

    (@chihi108)

    I have now noticed that if spectra is installed in root domain folder of a website rather than the main domain or sub-domain then this problem happens. Hope this info as feedback to probe the problem may help and we can get an early fix to the problem. So it causes limitation in using it and creating pages in root directory before launching the main website once complete

Viewing 4 replies - 1 through 4 (of 4 total)
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