Unable to select shipping method from klarna checkout window

  • Resolved Megabiters

    (@megabiters)


    3 years, 6 months ago

    Bring shipping options are not visible in the klarna checkout window. If you do not select a shipping option, the order can not be completed. I have double checked the bring API and customer number and those are correct. What else could be the issue? If I turn on the option to choose shipping from the cart (before checkout), that works. But if the customer does not select shipping and go straight to the klarna checkout, they can no longer select shipping.

    The page I need help with: [log in to see the link]

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  • Plugin Author Eivin Landa

    (@forsvunnet)

    This issue was resolved via our support system, https://bringfraktguiden.freshdesk.com/.
    It was not an issue with Bring Fraktguiden for WooCommerce. We determined that the issue must be a problem with either the theme or the Klarna plugin.

    Steps to reproduce:

    1. Enable a flat rate shipping method for the zone.
    2. Limit the zone by post code, eg. 0000…9999

    The flat rate shipping item now has the same issue as reported, and is unfortunately a problem that is outside our control to solve.

Viewing 1 replies (of 1 total)
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