Unable to send gift card email

  • Hello! I just downloaded this plugin, and so far I love it. I’m actually thinking about updating it to the Pro version, but right now I have some troubles I want to rectify before doing so.

    I’m unable to send mails to my customers. I have created six test gift cards (Manually, under WooCommerce -> Gift Cards), and I have only received email from one of them.

    I put my email adress in the “Email To” field. I also checked the “Send Gift Card Email” box, but it’s not working. I have written my correct email adress in the “email to” field in every gift card, and I have only received mail from 1 of 6.

    I have no idea what’s wrong, and I hope you could help me out. I have, of course, added the files to the database. (I got a message telling me I had to do it)

    Thank you!

    https://www.ads-software.com/plugins/gift-cards-for-woocommerce/

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  • Hi there.

    I would like to purchase this plugin, but before going to action i would like to make sure of the following point.
    So please give some of your experience and feedback about it please.

    By using the pro version, the customer will be able to:
    – From the front end, purchase a gift card and this will auto generate one, that will be send to him and to the one he wanted to send it too?
    – Can i as Admin see all the gift cards and the balance?
    – Can i customized the length of the code? as you said from 16 to 6 maybe?
    – Does the plug in manage the credit balance automatically?
    – What happen when the balance reaches 0$ or less then 1?
    – while testing the free version one, it couldn’t send the email from the front end, is the sending email option automatic or manual?
    – Can the customer create from the front end a gift of any price he wants?
    – Can the gift have a limited time to be used?
    – Is there is phone support?

    On their Web site they said that ” View all of your gift cards in one place and see what balances are available, make changes, resend the card, or generate a new new number for your customers.”

    Is it possible to automate the new code generation for every time the customer uses the card code on my shop and that while balance is over 0$ for example?

    Looking forward to hearing back from you.
    Best regards.
    Patrick K.

Viewing 1 replies (of 1 total)
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