This kind of problem may be caused by a conflict with your theme or with another plugin.
The best way to determine this is to:
If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated.To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each until you find the one causing conflict.
You can find a more detailed explanation on how to do a conflict test here.
I hope this helps.
Best,
It is not usual that you lose information or settings when activating/deactivating your theme and plugins; however, we recommend you make sure you have a backup in place of your site and database before making any changes.
Another thing you can try is to clone your site to a staging environment, and monitor/perform tests without modifying your live site or impacting customers. Many hosts provide staging facilities; it’s worth checking in with them. It’s also possible to do it using the free WP Staging plugin. Link: https://www.ads-software.com/plugins/wp-staging/.
You can find more information here: https://woocommerce.com/document/how-to-test-for-conflicts/#section-2.
I hope this helps!
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