• Resolved gekkointernet

    (@gekkointernet)


    Having been through a process of elimination (different theme and staged deactivation of plugins) we’ve tracked the issue down to PPOM. When the PPOM plugin is activated we’re unable to set grouped product quantities to 0 – the minimum qty is set to 1 on the input field.

    The client states that this is a relatively recent issue and that they’ve not installed any new plugins. Auto updates are enabled so I tried rolling back to the previous version of the plug in and this did not resolve the issue. Step-by-step reproduction instructions

    Go to https://moorespasties.abundantfish.info/product/home-delivery-items/
    Adjust quantities of grouped items – once item has been set to a quantity you’re unable to use the arrows to modify.

    https://pastebin.com/Ymt1WaHs

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi @gekkointernet,

    Thanks for choosing PPOM!

    I was able to replicate this issue on my test instance and I reported it to our developers. Thanks for pointing this out!

    Have a nice day!

    Thread Starter gekkointernet

    (@gekkointernet)

    Do you have any idea when this might get resolved at all? It would be good to know whether we need to set up an alternative plug in to fulfil the functionality that we’re currently missing!

    Hi @gekkointernet!

    A bug report has already been created and forwarded to our product development team for review. Our product team will evaluate the impact of this issue compared to other open bugs and upcoming features and assign a priority level to the bug report. Our developers take care of the highest-priority issues first, so unfortunately, we cannot provide a specific timeline for resolution.

    Thank you for understanding and for your patience!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Unable to set Grouped product quantity to 0 while PPOM is active’ is closed to new replies.