Hi all,
I’m going to close this thread, since it’s not really productive.
Since, obviously, a lot of people find this thread while they’re trying to find where to post their question, I’ll try to give some hints.
1. If your question is about a commercial plugin or theme, then you should use whatever support channels the vendor of your plugin or theme offers. Questions about paid versions of plugins/themes shall NOT be discussed in these forums (not even in the forum for the corresponding free version of the same plugin or theme).
2. If you’ve found some vulnerability in WordPress (or the www.ads-software.com webspace), then you should report this via https://hackerone.com/wordpress.
If you’ve found some vulnerability in a plugin, then try to contact its developer. If you find no way to do that in a secure (non-public) channel, or if you get no response, then send an email about the problem to [email protected]
3. If you want to promote a site or a product or whatever… Please don’t. This is not the place for that.
4. If you want to publish a blog post about whatever… Then these forums are not the place for that.
5. If your question is about using the services of WordPress.com, then please go to their support channels. (i.e. https://wordpress.com/support/ )
6. If you’ve reached this far, then remember:
These forums is a place where users of the free WordPress software can ask for help from other users of WordPress, who volunteer some of their time to help. Nobody is obliged to help you, not even the developer of the plugin/theme you’re using.
Plugins and themes that are available here at www.ads-software.com have each their own support forum. Visit the plugin page and click on the tab “support”; Visit the theme page and hit the button “View support forum” to get there. Before posting there, check for any sticky topic in the beginning of the list, where the developer may have posted useful information. (For instance, the plugin forum https://www.ads-software.com/support/plugin/bbpress/ has a sticky post that tells you about https://bbpress.org/forums/ )
7. For questions around WordPress, try to find the best match among the forums listed in https://www.ads-software.com/support/forums/
8. Now that you’ve found the right forum:
Have a look if someone has already got an answer on your question. That saves time for you and everyone else. BUT: please don’t jump in on existing topics with a “I’ve got this problem, too” or “I’ve got a similar problem”. Instead: start your own topic. At the top of each forum, there’s a button “Create new topic”, which simply rolls down to the bottom of the listing page, where the form is located.
9. If the problem you’re referring to is on a publicly available page, then you can put a URL in the special field. That URL is only visible to logged-in users, so Google and other search engines won’t see it. Everything else you write in the forum goes public. So don’t put information that you don’t want to make publicly available.
And remember: we’re all just fellow users here. Try to be nice and constructive, even if you’re stressed because you site isn’t working.
If you want to read more, have a look at https://www.ads-software.com/support/welcome/
If you want to help fellow users, look at https://make.www.ads-software.com/support/handbook/
