Unable to submit emails – es_submit_page error

@jriseman,

Can you please have a check with only Email Subscribers & default WordPress active and then check if the same error is coming again?

Also, did you check in Chrome?

I eliminated all the plug-ins (except Email Subscriber and the World theme), cleared the cache, and tested it in Chrome. I’m still seeing an error: “(index):343 Uncaught ReferenceError: es_submit_page is not defined.” Do you have any idea what could be causing that? Thanks!

I’m getting the same issue

(index):578 Uncaught ReferenceError: es_submit_pages is not defined

The plugin generated the form in the first place in a template, from the code below. Looks like a bug.

<?php es_subbox( $namefield = "YES", $desc = "", $group = "" ); ?>

Could be relaed to $namefield which was recently changed from NO to YES

that is in Chrome, BTW

@jriseman,

Are you also using PHP code to show the subscription box?

@mrbryan,

Can you please check with the shortcode or widget and then let us know if it is working correctly?

Hi

I am also having a problem with my ‘Subscribe’ button being unresponsive, but I am not getting an error report. In my case, the button is clickable, but absolutely nothing happens after clicking the button. This occurs across all browsers.

Please advise?

Regards,
Kris

Oh, I am using the widget, by the way

@storeapps I am using the Dashboard/Appearance–>Widget to show the subscription box
@kris513 Do you see an error when you use a browser debugger?

@ mrbryan Any luck with your fix?

sorry i dont’ have a chance at the moment it is for a site that doesn’t have regions for widgets etc properly set up so really do need to do it programatically

Hi @jriseman

Here si the error I received when I checked the debugger:
“(index):238 Uncaught ReferenceError: es_submit_page is not definedonclick @ (index):238”

I have an idea of what this could mean…but I’m really not sure. Please advise.

Regards,
Kris

@jriseman, @mrbryan, @kris513,

Do you have any caching plugins installed? If yes, then can you de-activate, clear cache and have a check.
Also, please have a check on a fresh setup with only Email Subscribers & default WordPress theme (2016 / 2015) and let us know if it working correctly or not.

@storeapps
i have same problem and i reinstall Email Subscribers Plug in and not working well , when i click subscribe button it give me problem Error (Uncaught ReferenceError: es_submit_pages is not defined) , you can see it at chrome inspect > Console
please tell me where the problem is ?

We are unable to replicate the same on our end. But we are looking into this and we’ll get back once we have an update for the same.

I was able to pinpoint a cause of the error. I briefly switched the theme from “World” to “Twenty-Fifteen” (a standard theme), and then the module functioned properly.
@mrbryan, @kris513, @osamadesign, what theme are you using? Any chance you’re using World??
@storeapps, you should be able to replicate this error if you use
Email Subscribers plugin (vers 3.1.3
WordPress 4.5.2, and
the World theme