• Resolved styleandblooms

    (@styleandblooms)


    Hi All,

    I am facing two issues. Contact form was working for me earlier, however not sure for some reason it started to give me error message “There was an error trying to send your message. Please try again later.” I have read other threads related to this but none have helped me.

    Also my main issue was I was able to send attachments in an email. I have followed the article from contact form, but everytime I get a mail without any attachments. Can someone help me what would cause attachments to be dropped in an email?

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Thread Starter styleandblooms

    (@styleandblooms)

    I managed to fix the first error by removing the repatcha integration.. However still unable to send the attachments via email.

    THis is how the code looks for attachment

    [file file-976 limit:800000 filetypes:png|jpg]

    [submit “Submit”]

    This is how attachment section looks, but I am using [file-976] but still dont see any attachment in the email

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Thread Starter styleandblooms

    (@styleandblooms)

    I have seen this but still no help.

    I am using attachments mail tag under by Mail>>File attachments section

    Image being uploaded is 500kb which is within the acceptable size and format is png and jpg which is again acceptable format

    I have checked wp-content/uploads/wpcf7_uploads and permissions are 7-5-5.

    Not sure what else needs to be checked

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    See Editing form template

    What content do you have in the Form tab panel?

    Thread Starter styleandblooms

    (@styleandblooms)

    THis is how it looks

     <div class="rating-section">
          <label for="rating">Please rate us:</label>
          <span class="star-rating">
            <i id="star5" class="fa fa-star" aria-hidden="true"></i>
            <i id="star4" class="fa fa-star" aria-hidden="true"></i>
            <i id="star3" class="fa fa-star" aria-hidden="true"></i>
            <i id="star2" class="fa fa-star" aria-hidden="true"></i>
            <i id="star1" class="fa fa-star" aria-hidden="true"></i>
          </span>
          <input type="hidden" name="rating" id="rating" value="0">
        </div>
    
    <div class="user-name">
        <input type="text" name="user-name" placeholder="Your name">
      </div>
    
        <div class="testimonial-text-section">
          <label for="testimonial-text">Enter your testimonial:</label>
          <textarea id="testimonial-text" name="testimonial-text"></textarea>
        </div>
    
    [file file-476 limit:800000 filetypes:png|jpg]
    
    [submit "Submit"]
    
    Plugin Author Takayuki Miyoshi

    (@takayukister)

    You wrote:

    THis is how the code looks for attachment

    [file file-976 limit:800000 filetypes:png|jpg]

    Thread Starter styleandblooms

    (@styleandblooms)

    isnt that correct.. I just selected default file option.. and this is what was added to the code

    Thread Starter styleandblooms

    (@styleandblooms)

    SOmehow the thread is moved to resolved. Can you help with what is the issue with the code

    He might be hinting at file-476 vs file-976

    Thread Starter styleandblooms

    (@styleandblooms)

    Ohk. But when he requested code, I already performed few more tests, thats where it is different now. However, I using the same mail tags like [file-476] when in the code file-476 is used. Using the same mail tag as well is not attaching the file to the mail

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘Unable to submit or send an attachment via email’ is closed to new replies.