Unable to test form

  • Resolved thefbi

    (@thefbi)


    2 months, 1 week ago

    Hello,

    I have a problem when testing my form on a client website. All my email i put are blocked by Cleantalk.

    What is the problem ?
    Thanks for help.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello,

    There are some issues with request parameters. Please try to set the ‘Set cookies’ option to ‘Store data in the website database (alternative?mechanism)’ here:

    WordPress Dashboard -> Settings -> Antispam by Cleantalk -> Advanced settings

    Then clear your website?cache. Make sure that the website?cache?is 24 hours or less.

    Did it help?

    Thread Starter thefbi

    (@thefbi)

    Hi,

    yes it work now. But is it a temporary problem affecting all my site or it is just related to that site ?

    And for the website cache, i use WP Rocket, have i to change setting here ?

    Plugin Support sergecleantalk

    (@sergecleantalk)

    Seems like the problem is related to the website cache (WP Rocket), please change WP Rocket settings to keep the cache for less than 24 hours.

    Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello.
    We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic or contact us via our private Ticket System:?https://cleantalk.org/my/support/open.

Viewing 4 replies - 1 through 4 (of 4 total)
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