Unable to translate/display parts of the content after a while

  • Resolved federalcry

    (@federalcry)


    1 year, 4 months ago

    Hey!

    As I was trying to translate the Booknetic plug-in’s English content into a different language, everything went great.

    Then a couple of weeks later I discovered that parts of the booking form didn’t show up when I wanted to double-check/edit the booking page’s translation.

    Furthermore, when opening the page as a visitor, I noticed that when changing languages, the translated version suddenly had small parts still being displayed in English.

    What might be causing this and how to fix this issue?

    What I have tried:

    WP Dashboard -> settings -> TranslatePress -> Advanced -> Troubleshooting -> ticked and unticked the box of Fix missing dynamic content

    No good though

    Any help would be greatly appreciated, thanks!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Anca

    (@ancavictoria)

    Hello,

    Thanks for reaching out to us!

    Considering that content was previously displayed but is not anymore, there could be a conflict with some other code. The first/next recommended step is a conflict test (ideally in a staging environment):

    ??Briefly disable all other plugins and enable the default Twenty Twenty theme. Please also disable all add-ons. If this fixes the problem, as it probably will, enable everything one by one, checking each time to see when the problem returns.

    Please let us know when you find the conflict so that we can take a look and see what we can do about it.

    Kind Regards,

    Anca

    As more than 5 days have passed since my colleague have responded, I will close this ticket as resolved, if you still want us to take a look, please let us know by creating a new ticket.

    Thread Starter federalcry

    (@federalcry)

    Thank you kindly for your response!

Viewing 3 replies - 1 through 3 (of 3 total)
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