Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author NIKITAS GEORGOPOULOS

    (@e-mailit)

    hello,

    in what area of the E-MAILiT Share Settings are you?

    Thread Starter E.

    (@ebhead)

    I’m unable to type in either regular settings or advanced settings tabs, like where it asks for your social media pages or your twitter handle. The boxes act disabled and I cannot even click in them to type.

    Plugin Author NIKITAS GEORGOPOULOS

    (@e-mailit)

    The E-MAILiT plugin settings page is working fine in our end.
    Did you pressed the Activate button in the plugin area?

    Plugin Author NIKITAS GEORGOPOULOS

    (@e-mailit)

    If the problem persists you would have to send us your wp admin credentials at [email protected] so we can inspect what is going wrong.

    Thread Starter E.

    (@ebhead)

    It’s happening on more than one website. Yes, your plugin is activated on both. Here’s a screenshot. The boxes, where I should be able to type, do not allow me to click, or type, in them.
    https://prntscr.com/8mr7vo

    Here’s another shot:
    https://prntscr.com/8mr8vv

    Plugin Author NIKITAS GEORGOPOULOS

    (@e-mailit)

    Could you please try to reinstall e-mailit?
    We’ ve made some tweaks in backend to ensure that it is not a jquery conflict.
    If the problem insist, you must send us your wp login credentials.

    Thread Starter E.

    (@ebhead)

    I’ve done that, but all of the same settings were some how saved in the uninstall/reinstall process, even though I told it to delete all files.

    I would give you logon info, if needbe, but this is happening on multiple sites, despite your latest update from sat.

    Plugin Author NIKITAS GEORGOPOULOS

    (@e-mailit)

    Uninstall does not delete settings. Please send us your credentials to investigate the problem. Thank you in advance.

    Plugin Author NIKITAS GEORGOPOULOS

    (@e-mailit)

    We are changing the status of this topic to ‘Resolved’ as we have not received a response from you more than 48 hours.

    Plugin Author NIKITAS GEORGOPOULOS

    (@e-mailit)

    hello,

    we would like to thank you for helping us understand a crucial improvement. Now, the issue has been completely resolved thanks to you, a dedicated E-MAILiT Publisher.

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘unable to type in boxes w/ new version of email it’ is closed to new replies.