Unable to uncheck Printful shipping rates

  • Resolved intarwebz

    (@intarwebz)


    2 years, 1 month ago

    Under Printful > Settings > Shipping Methods, I’m unable to leave only “Flat Rate” checked for each category. The plugin forces me to choose at least one other option, but it doesn’t matter which one.

    I want to leave all options unchecked *except* Flat Rate, but this is not possible. When I try this and click “Save Changes”, I get a neverending loading icon and the process of updating doesn’t complete.

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi,

    I understand this is related to Printful on the backend, under Printful > Settings > Shipping Methods, I’d recommend to contact Printful support here as a first approaching.

    Let us know if there are any questions.

    Thread Starter intarwebz

    (@intarwebz)

    Aha, if I set it from the Printful website instead, it does the trick. I will still have to contact support, however, since it doesn’t reflect the changes in the settings and any changes to the settings in WooCommerce revert them. Thanks.

    Hi @intarwebz

    I’m glad you were able to find a solution to your inquiry here. ??

    As suggested by Igor above, since this is a third-party plugin which we don’t provide support for (please see our Support Policy), it would be best to reach out to the plugin’s developers for further assistance here.

    All the best and hopefully, the issue will be fixed soon.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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